Our Client is a global leader in the telecommunications and data-services sectors delivering wide range of affordable, high quality and easy to use broadband access and communication services across Africa.

JobSummary:
Responsible for overall direction, coordination, implementation, execution, control and completion of projects ensuring consistency with company strategy and goals. The desired candidate MUST, operate and maintain an effective and sustainable Data Network through continuous improvement in design and most cost-effective new technology incorporation as required supporting strategic business growth in the short, medium and long term.
Responsibilities:
• Develop framework, policies and procedures to guide the company’s technical operations and to enable the division to provide high quality services to customers and attain set goals and objectives.

• Review risk for Data Systems and network infrastructure, develop Risk Management Strategy and ensure the deployment of risk mitigating action plans and business continuity of organizations operations.

• Propose budget to provide effective services and control and monitor division’s expenditure, in accordance with approved budget and associated rules and procedures.

• Monitor, analyse and stay abreast of the offerings and technologies of competitors to ensure that the organization maintains a competitive edge and operational excellence.

• Maintain and develop industry knowledge including awareness of emerging companies, products and industry leaders.

• Oversee the development of various Terms of References and Service Level Agreements between organization, service providers and consultants in line with approved framework.

• Oversee and manage the rollout of entire network.

• Develop a technical service structure capable of sustaining longer term operational requirements including operational availability and quality demands.

• Identify, evaluate and track the development needs and performance of staff within the division, providing opportunities for staff to build on the company’s investment in their training and improve productivity.

• Coach and mentor the division’s team to ensure understanding of the objectives and goals of the division, awareness of all related job requirements, accountabilities and leverage human resources career development programs for staff.

• Management of direct reports, succession planning, performance management.

Creativities (improvement/innovation inherent)
• Continuous reduction in partial network downtime
• Developing a disaster recovery system
• Continuous search for ways to improve the network performance of the organization
• Improved redundancies in Network Operations
• Improved Methodologies and Work Techniques

Independent thought and Judgment:
• Network design and technology

Education:
• First degree or equivalent in engineering
Experience:
• 15 years experience in telecommunications and engineering DATA/GSM Operations
• Experience in technical functions
Key Functional Competencies:
• Business Analysis
• Business Performance Measurement & Management
• Business Risk Management
• Computer & Information Technology Appreciation
• Performance Appraisal
• Planning & Budgeting
• Project Planning & Control
• Resource Efficiency
• Service Level Agreement Management
• Stakeholder Relations Management
• Strategic Thinking
• Telecomms/Data Business Savvy

Key Performance Indicators (e.g. Quality, Time, Cost, Value):
• Opex versus budget
• Capex versus budget
• Return on Assets (ROA)
• Internal Customer Satisfaction Survey
• SLAs / Support with respect to Data/Telecomms providers
• % Availability of Network
• Performance contracts for all staff drawn in line with departmental Scorecard
• Individual development plans for all staff
• All staff evaluations completed to deadline
• % Of approved headcount recruited

Salary:
Very attractive!!
Application:
ONLY CANDIDATES WITH A MINIMUM OF TEN (15) YEARS EXPERIENCE IN CORE TECHNICAL & MANAGERIAL POSITION SHOULD PLEASE APPLY. We welcome professionals from leading Data/Telecommunications companies to apply. Forward cvs to ‘mgtpositions@stresert.com’ using ‘CTO’ as the subject of mail. Only shortlisted candidates will be contacted.
Closing Date is 15th November, 2014.