Job description
Role: NOC Lead
Qualification: Engineering graduate (Electronics & Telecommunication, Computer Science)
Professional Certification: CCNA/CCNP
Relevant Experience: NOC, Fault Management, Field Operation, Networking, Troubleshooting, Customer Support
Experience (no of years): 5 Yrs. and above
Responsibility Over all responsible for fault management
Managing the 24*7 NOC support
Prompt response and resolution of customer complaint
Fault report preparation (Daily, Weekly, Monthly and Quarterly)
Support and guidance to field team for fault resolution
Working with field/deployment team for new link deployment and installation
Coordination with our service provider for any issue, support and service
Preparation of availability report (Daily, Weekly, Monthly and Quarterly)

Job description:

Role: NOC Engineer
Qualification: Engineering graduate (Electronics & Telecommunication, Computer Science)
Professional Certification: CCNA/CCNP
Relevant Experience: NOC, Fault Management, Field Operation, Networking, Troubleshooting, Customer Support
Experience (no of years): 2 Yrs. and above
Responsibility: Fault management and troubleshooting
Prompt response and resolution of customer complaint
Fault report preparation (Daily, Weekly, Monthly and Quarterly)
Support and guidance to field team for fault resolution
Working with field/deployment team for new link deployment and installation
Coordination with our service provider for any issue, support and service
Preparation of availability report (Daily, Weekly, Monthly and Quarterly)

Candidate Interested for the above profile may apply to hr@shivtech.net or shivtech.nigeria@gmail.com

Hello poster, sent in an application when should I expect feedback. Thank you.

@shivtech I have the CCNA and CcnP certifications but am short on experience, I have sent in my application and hopeful of getting a role even if its as entry level NOC engineer.
Thanks very much in anticipation