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Help Desk Organization. - Programming - Nairaland

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Help Desk Organization. by tit(f): 2:37am On Dec 06, 2014
Hi all,

I am taking a class and i need to get the following information about three help desk organizations:


(you do not have to put the name of your organization in your response)



1) how many help desk/computer technician (per employee or client?)
2) levels of help desk/computer technicians
3) the duties of each level of technician
4) what tools each of the techs use.

thanks.
Re: Help Desk Organization. by tit(f): 10:26pm On Dec 07, 2014
Nobody has answers?
Re: Help Desk Organization. by TechCrunch909: 3:20pm On Dec 11, 2014
What is it for?
Re: Help Desk Organization. by tit(f): 3:01am On Dec 12, 2014
TechCrunch909:
What is it for?


thanks for your response.
It was for a class assignment.
it has been overtaken by events.

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