Job Purpose:
Responsible for acting as a liaison between customers and the company. Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries.

Responsibilities:

Resolve customer complaints via phone, email, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.
Place or cancel orders.
Answer questions about warranties or terms of sale

Requirements:
Must have basic computer knowledge.
Must possess good communication skill.
Documentation Skills.
Listening $ Phone Skills.
Resolving Conflict, Analyzing Information.

To Apply forward your CV and a cover letter to careerspot@outlook.com

Location pls

I have send my cv n cover letter to the email add.

Sending a cover letter without knowing the name of the company its not right