FREE 3 Day Instructor Led E-Learning

Sijison Training presents FREE 3 day e-learning Platform.This platform offers a number of advantages for individuals seeking professional enhancement and corporate companies looking to train its employees on new skills and development anywhere, anytime. Regardless of your location, time zone, you can still enjoy the same quality of training, course materials,and greater access to training expertise.

Available Courses:

1. PMP
2. ITIL - Foundation and Intermediate
3. PRIINCE2 – Foundation and Practitioner
4. Six Sigma Green Belt and Black Belt
5. Business Analysis (CBAP)

To access any of these courses above, kindly send us your NAME, E-MAIL ADDRESS AND PHONE NUMBER to activate your account on our platform.

NB: The log in details will be sent to you or one of our clients relations officers will contact you to provide you with the log in details.

Tel: +2349092777877
BBPins:21B704A5
Email: training@sijisontraining.com

ITIL Foundation training provides a detailed, modular introduction to the concepts, terms, definitions, benefits, objectives, and relationships within core IT service management processes and functions, according to the ITIL best practice framework.

At Sijison Training, Our training session is delivered by certified and highly experienced trainers. Our class is always interactive and based on practical experience. Our training covers all the areas you need to be a successful Personnel and provides an invaluable base upon which to build.
MODULES COVERED:
• Origins, Development and Governance
• Identifying and Documenting The Services
• Data Information and Knowledge
• Optimizing the Infrastructure
• The Five Core Processes - The Service Lifecycle
• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement
Register For Our Training Session and Enjoy a 20% Discount
Please Visit: www.sijisontraining.com or call +234– 8180224477, 09092777877 BBPin: 33422647, 21B704A5 or send us an email: training@sijisontraining.com for more details...

CUSTOMER SERVICE IN LAGOS

Customer Service Skills are crucial for any organization that works with customers or clients. Not only does each interaction between employee and customer affect the number of customers retained, but employees with effective customer service skills will feel a greater sense of engagement and commitment to their job. These skills make a positive impression in the minds of current and future customers. Our training provides advanced customer service tips for your organization based on the content area or competency you want to improve.

At Sijison Training, Our training session is delivered by certified and highly experienced trainers. Our class is always interactive and based on practical experience. Our training covers all the areas you need to be a successful Personnel and provides an invaluable base upon which to build
TRAINING PACKAGE:-
Powerfully Packaged Training Materials
Professional training by expert instructors
Tea/Lunch Break
Certificate of Training
Free Consultation
Networking Opportunities

WHAT YOU STAND TO LEARN:-
-Key Skills for Quality Customer Service
-Addressing Different Customer Behavioral Styles
-Understanding Quality Service and Service Culture
-Listening/Communication Skills
-Dealing with difficult people
-Customer Service in a Competitive Environment
-How to get a win-win outcome with your customers
-Identifying customers needs and requirements
-How to create high customer loyalty through enhanced service
-7 C's of Customer service
-Identifying blocks to excellent customer service
-Emotional intelligence
-Turning complaints into opportunities
-Effective telephone techniques

Venue: 19, Town Planning Way, Ilupeju. Lagos
Register For Our March Training Session and Enjoy a 20% Discount
Please Visit: www.sijisontraining.com or call +234– 8180224477, 09092777877 BBPin: 33422647, 21B704A5 or send us an email: training@sijisontraining.com for more details...