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Open Day Interview- Customer Service Officers Position by jobmag: 11:00am On Jan 29, 2015 |
Are you a fresh graduate, with good communication and interpersonal skills, and interested in working as a customer service officer in a dry-cleaning and laundry outfit… Job description: • Communicate courteously with customers with telephone, email, letter and face to face • Investigate and solve customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants • Handle customer complaints or any major incidents, such as a security issue etc • keep accurate records of discussions or correspondence with customers • Analyze statistics or other data to determine the level of customer service your organization is providing • Develop customer service procedures, policies and standards for your organization or department • Meet with other managers to discuss possible improvements to customer service • Involve in staff recruitment and appraisals •Train staff to deliver a high standard of customer service • keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses • Other responsibility will be assign by management from time to time Preferred skills • Very confident, strong communication skills (Oral and written) • Good Knowledge of Word, Excel and PowerPoint and other relevant software • Strong business planning skills. Come in to our office for an Open day Interview: Date: Tuesday 3rd February, 2015 Venue: JobMag Centre 254, Herbert Macaulay way, Alagomeji busstop, Yaba Lagos Time: 10am- 3pm For further Enquiries JobMag Centre, 254, Herbert Macaulay Way, Alagomeji, Yaba, Lagos. 08167490262 |
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Delivery Now Nigeria Limited / // / School Bursar And Teacher Are Needed
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