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Certified Service Delivery Professionals by jimbukola(f): 12:15pm On Mar 03, 2015 |
Dear Professionals, Customer Service remains the world’s largest recruitment industry. No organization can exist without a customer service department. They can Improve their Employability Skills and Start or build a career in customer service, contact center, sales and marketing. Our Certifications in partnership with the Service Quality Institute (USA) They will acquire 5 major qualifications addressing the major next generation customer service competencies required by organizations in a bundle price. The Competencies for the five certifications as listed below: The Competencies includes: • Certified Customer Service Delivery Professional (USA) • The Essential Skills for Customer Service Professionals • The Essential Skills for Call Center Representatives • Customer Emotional Intelligence (USA) • Social Media Customer Experience Management A new class commences every 1st Saturday of the month Duration; 6weeks Time; 9:00am - 4:00pm Course fee; NGN70, 000 Admission fee; NGN 5,000 For further info Call AUGUSTINE 08099451919
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