Latest Nokia Job for Lead Service Business Manager.Nokia is a leader in the fields of network infrastructure, location-based technologies and advanced technologies. Headquartered in Espoo, Finland, and with operations around the world, Nokia invests in the technologies of the future.Nokia has a long history of successful change and innovation, adapting to shifts in markets and technologies.

Through Networks, Nokia is the world’s specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. Our global experts invent the new capabilities our customers need in their networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work seamlessly.

The details of the latest Nokia Job are shown below:
Position: Lead Service Business Manager Growth CT

Job ID #: 80687

Experience Required: More than 10 years
Country: Kenya ; Nigeria ; Nigeria

Education Required: Masters Degree or equivalent
City: Nairobi ; Abuja ;
Job Field Area: Telecommunications

Date Posted: Mar 9, 2015
Employment Type: Full – Time Regular / Permanent

Location Flexibility: None
Travel Percentage: 50
General Purpose of Nokia Job

Independently manage projects with high risk and complexity ensuring good profitability and quality.
Ensure customer satisfaction with delivery and implementation of services. Has overall profit and loss responsibility for the project.

Main Responsibility Area of Nokia Job

Manages projects ensuring good profitability by efficient cost controlling and resource management.
Provides leadership and manages large project teams effectively.
Acts as primary project interface to the customer ensuring good customer satisfaction and developing the customer relationship.
Shares project experience and best practices, knowledge of project management processes, tasks and tools with other project managers.
Plans and manages internal and external resources. Is responsible for internal and external project reporting.
Represents the customer’s requirements back to NSN/account team to anticipate new business opportunities.

Position Description of Nokia Job

Management of Financial and non-Financial Performance

• Drives continuous efficiency improvement by

o Project Cost Adherence (PCA) management
o Project Asset Rotation Days (PARD) reduction
o Achieving/ Optimizing contracted operational Program performance such as Network Availability, Mean-Time-To-Repair (MTTR), Program schedule adherence
o Ensuring efficient Claims Management

• Aims to improve revenue and Gross Margin (GM) by

o capturing Up-sell opportunities
o effective Change Management

2. Contribution to Service Business

• Contributes by identifying and creating business opportunities
• Contributes during pre-sales and sales/tendering processes
• Contributes in the development of the service business

3. Program Management Planning

Ensures Project Target Agreement (PTA) process takes place
Validates PTA contents
Plans and manages programs based on Project Management Institute (PMI) principles and processes (initiate, plan, execute, monitor/control, close) and Global Service Business guidelines
Leads the customization of Global end-to-end operational processes for Program* requirements (e.g. network operations processes, supply chain process, logistics processes, acceptance process etc.) and ensures they are aligned with NSN MoO
Ensures contract management process is initiated and integrated with Project Management processes, Operational processes and NSN Contract Management policies

4. Monitoring and Controlling Program Execution

-Monitors and controls

project targets against the PTA baselines
Project Management processes (e.g. quality, time management, cost management, scope management, etc.)
operational visibility to relevant stakeholders (e.g. PMO, Customer) using pre-defined and agreed-to tools
participation at periodic reviews (e.g. Operational Review Meetings).
execution of operational processes in line with NSN MoO and applicable Service Business guidelines
operational KPIs
KPIs as specified in Service Level Agreements
execution of the contract management process
adherence to applicable official guidelines, handbooks and instructions

5. Updating the Program Management Plan

continuously and proactively updates Program Management Plans and Delivery Processes to reflect changing requirements

6. Risk Management

Identifies and analyzes risks and opportunities
Plans and implements risk response actions
Ensures risks are actively monitored and managed and that risk management plans are updated as needed

. 7. Stakeholder Management

– Manages the expectations of Program stakeholders, e.g.

customer
program organization
subcontractors
3rd party vendors (multi-vendor partners)
CT team
Order Management and Logistics (OML)
– • Sets up and maintains clear and effective internal and external communications with program stakeholders (e.g. customer and project teams)

8. Leading the Program Organization

Organizes and leads the Program team/organization
Performs line management responsibilities, where applicable, such as
o on-boarding/off-boarding people
o managing performance, competence development

9. Program Closure and Handovers

Ensures contractual requirements (e.g. Acceptance Testing done, PAC signed by customer) are completed in a timely manner
Closes the project by collecting Lessons Learned, posting calculations, documenting completion of the PTA, conducting Project Satisfaction Surveys (PSS), etc.
Facilitates Customer handover activities (e.g. documentation transfer)
Ensures internal handover (if applicable)

Requirement for Nokia Job

Previous experience in Africa essential

Method of Application for Lead Service Business Manager

Interested applicants for the position of Lead Service Business Manager should apply online by following the instructions on the website below:

You can apply online now:http://coverjob.com/latest-nokia-job-for-lead-service-business-manager/