==>Make sure you have atleast 3 to 4 charge of battery power.


==>Backup your contact list and personal files to memory card.


==>Switch off your phone and remove your memory card.


==>Press and hold the green dial key, star(*) key and key number three(3) and then press the power key to switch on the phone.


NOTE: Dont let go of the keys and make sure you hold the keys until you see a formatting word screen show.


==>The phone is back to normal.


OR


When your phone is on, just type *#7370# and put your security code. But the default code is 12345.



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