Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / NewStats: 3,194,276 members, 7,954,091 topics. Date: Friday, 20 September 2024 at 12:12 PM |
Nairaland Forum / Nairaland / General / Jobs/Vacancies / Customer Care Officers Vacancy, First Freight Logistics (486 Views)
Customer Service Officers Vacancy / Customer Care Officers Vacancy, First Freight Logistics / Massive Recruitment At First Freight Logistic Services Limited (2) (3) (4)
(1) (Reply)
Customer Care Officers Vacancy, First Freight Logistics by ybase2: 11:49am On Jun 08, 2015 |
• Receives processes and verifies the accuracy of orders from customers utilizing the organization’s internal CRM/mainframe systems and customer purchase orders. • Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments. • Ensures and provides quality service to both internal and external customers. • Receives inquiries from and/or contacts the organization’s branch/regional offices to resolve a variety of order related issues. • Accesses the company’s internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports • Performs assigned system maintenance to various electronic order files. • Participates and provides expertise as a member of the customer service’s departmental team. The team’s objectives are develop and recommend changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole. • Contributes to the development and maintenance of standards, policies and procedures regarding customer service • Regularly provides feedback on the soundness and effectiveness of the customer service department’s policies and procedures. • Facilitates the collection of competitive information in order to monitor business trends and opportunities Salary is between N100000 – N150000 including incentives and allowances How to apply
|
Re: Customer Care Officers Vacancy, First Freight Logistics by Yesinde(f): 11:51am On Jun 08, 2015 |
how do we apply? |
(1) (Reply)
Business Development Reps/marketers [online Clothing Store] - Lekki Phase1 Lagos / A Guy Need An Advice On What To Be Doing When On 3month Break From School. / Apply For The 2015 British American Tobacco Management Trainee Programme
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 5 |