Hitech Communications Nig. Ltd; is urgently in need of Customer Service Representatives who are experienced, have good attitude and tolerance to deal with customers always. Must satisfy the customers complaints by providing product and service information; resolves product and service problems.

Customer Service Representative Job Duties:

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.

• Opens customer accounts by recording account information. Maintains customer records by updating account information.

• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.

• Maintains financial accounts by processing customer adjustments.

• Recommends potential products or services to management by collecting customer information and analyzing customer needs.

• Prepares product or service reports by collecting and analyzing customer information.

• Contributes to team effort by accomplishing related results as needed.

Customer Service Representative Skills and Qualifications:

Applicants must possess these Skills;

• Good communication Skills,
• Product Knowledge,
• Market Knowledge,
• Documentation Skills,
• Listening, Phone Skills,
• Interpersonal Skills,
• Customer -service Skills and
• Patience


Applicants with minimum of OND qualifications should apply, though applicants with higher qualifications would attract more pay and bonuses.

How to Apply
Applicants should apply by forwarding their Cvs to the Company’s email address: hitechcommunications03@gmail.com

Application deadline: 25th June, 2015.

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Location?

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Location please?

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