MercyBizSchool:
free world... we owe no further explanation to the myopics... start your company and train the entire Nigeria for other organisations for free...

penny wise pound foolish...

God bless the new successful staff... of course they may not be here... but watch out, their details will be posted on our website soon after their induction... so you can feel free to contact them...

It's obvious to me now that you are looking for applicants who doesn't have experience in customer service. Am saying this based on what you said about an applicant who is a machine operator and yet still applied for the job.

I will then have to ask you why you need to certify someone with 3yrs experience and with various trainings and certifications most of which include Centum Learning and PAN AFRICAN TRAINING.
I can bet it that your certification can't stand both of them.
I believe my years of experience was stated in the form I filled.

Going to what you said about the phone manner of an applicant, I also have to say that the person who attended to me yesterday when I called did not behave like a good customer service agent. If I happen to audit that call the person will score a fatal which means zero.

For you to have a good call, your Politeness and courtesy, Accuracy of resolutions and Completeness of resolution must be on point.
1) He wasn't enthusiastic. 2) When he couldn't hear me, he wasn't polite with the way he asked. Those are the two I could remember from that conversation.

It will be better if you can work on your staff too even if you can't upload where they also performed badly.

Thank you.

view-source:http://mbfonsite.wix.com/mbfonsite#!diploma-in-business-management/c1r32


The situation of unemployment in Nigeria has lingered for quite a while now and it is on a continuous rise with little or no hope of remedy in the nearest future. As such the standard of living is on a drastic turndown with a ripple effect on every business unit of the economy which has given rise to the need for capable human capitals as members of staff and drivers of the economy.

After a critical research into the situation of unemployment in the nation conducted by assessing over ten thousand (10,000) university graduates for a conventional job position, only 18 applicants were seen to possess – alongside their technical skill needed for the job – the requisite people management skill needed for effective service delivery and growth of individual on the job.

The educational system which is the incubator to birth graduates who are well equipped for the marketplace is a little limited/laid back in imparting requisite people-management information in relation to evolving trend in the workplace; hence, the marketplace is constantly saturated with graduates that are equipped with obsolete problem solving information that would’ve only been relevant in past ages.
Owing to this deficiency, employers of labour are in constant search for suitable individuals equipped with requisite skill set for the marketplace. Companies now engage in constant irregular hiring and firing of staff which has a very adverse effect on the revenue base of the employer and in turn, a direct spiral negative effect on the standard of living.

The constant hiring and retrenchment in the marketplace has given rise to a notion shared among job seekers, undergraduates and a good share of the active population– due to ignorance and lack of corporate exposure, that “there are no jobs in the society”, while in the real sense, there are good jobs but there are no competent people to fill in the available job positions.

This perception of job seekers about the availability of jobs in the society has negatively hampered the effective functioning and development of the labour force, thereby giving rise to social vices like increased crime rate, poverty, low standard of living, poor economic growth, poor self esteem of our young professionals on both the local and international scene and an increase in death rate of our supposed active labour that have been left tranquil and indolent over the years.

It is therefore paramount to completely disabuse the school of thought that says the problem / state of unemployment in the nation is as a result of unavailability of jobs but dialectically state that the situation of unemployment is as a result of unemployability of the available prospective employees. This can be significantly checked with a well structured and judiciously executed human capital development and empowerment program that will expose – both the young ones (while they are still green horns in their various high /secondary schools and the higher institution undergraduates and graduates – to information that would have been acquired through so many years of experience that organizations now require as a panacea for employment in the marketplace today.

...TO READ MORE, CLICK view-source:http://mbfonsite.wix.com/mbfonsite#!diploma-in-business-management/c1r32

MercyBizSchool:
view-source:http://mbfonsite.wix.com/mbfonsite#!diploma-in-business-management/c1r32


The situation of unemployment in Nigeria has lingered for quite a while now and it is on a continuous rise with little or no hope of remedy in the nearest future. As such the standard of living is on a drastic turndown with a ripple effect on every business unit of the economy which has given rise to the need for capable human capitals as members of staff and drivers of the economy.

After a critical research into the situation of unemployment in the nation conducted by assessing over ten thousand (10,000) university graduates for a conventional job position, only 18 applicants were seen to possess – alongside their technical skill needed for the job – the requisite people management skill needed for effective service delivery and growth of individual on the job.

The educational system which is the incubator to birth graduates who are well equipped for the marketplace is a little limited/laid back in imparting requisite people-management information in relation to evolving trend in the workplace; hence, the marketplace is constantly saturated with graduates that are equipped with obsolete problem solving information that would’ve only been relevant in past ages.
Owing to this deficiency, employers of labour are in constant search for suitable individuals equipped with requisite skill set for the marketplace. Companies now engage in constant irregular hiring and firing of staff which has a very adverse effect on the revenue base of the employer and in turn, a direct spiral negative effect on the standard of living.

The constant hiring and retrenchment in the marketplace has given rise to a notion shared among job seekers, undergraduates and a good share of the active population– due to ignorance and lack of corporate exposure, that “there are no jobs in the society”, while in the real sense, there are good jobs but there are no competent people to fill in the available job positions.

This perception of job seekers about the availability of jobs in the society has negatively hampered the effective functioning and development of the labour force, thereby giving rise to social vices like increased crime rate, poverty, low standard of living, poor economic growth, poor self esteem of our young professionals on both the local and international scene and an increase in death rate of our supposed active labour that have been left tranquil and indolent over the years.

It is therefore paramount to completely disabuse the school of thought that says the problem / state of unemployment in the nation is as a result of unavailability of jobs but dialectically state that the situation of unemployment is as a result of unemployability of the available prospective employees. This can be significantly checked with a well structured and judiciously executed human capital development and empowerment program that will expose – both the young ones (while they are still green horns in their various high /secondary schools and the higher institution undergraduates and graduates – to information that would have been acquired through so many years of experience that organizations now require as a panacea for employment in the marketplace today.

...TO READ MORE, CLICK view-source:http://mbfonsite.wix.com/mbfonsite#!diploma-in-business-management/c1r32

THE TECHNICAL UNDERWRITER AND PROJECT SCOPE
The business management and enterprise development course curriculum focuses on improving the three focal basis for relevant impact in the business and social aspect of life, which is in tandem with the modus operandi of the host and technical underwriter of the program i.e Mercy Business School a Non-Governmental and Non-Profit initiative with a vision to curb the menace of unemployment and its social vices in Nigeria at large.
Mercy Business School is a group of purpose driven and ingenious professionals with a knack for excellence and integrity in value creation and service to humanity. We believe in the opportunity for a better society and are determined to go all the way to making a huge positive impact by creating platforms where the upcoming generation can maximize their potentials and live a fulfilled life.
Our scope covers:
Human Capital Development and certification trainings which focuses on Leadership, Professionalism and Entrepreneurial skill development
Mentoring (talent discovery and optimization).
Job / trade creation and recommendation
Philanthropy, Charity and Scholarship grants

Dialectics of the business management and enterprise development
Leadership skills development: this is the first port of call going by the popular saying that “everything rises and falls on leadership”. The crop of graduates making their entry into the marketplace needs to be equipped with the basics, essence and dynamics of leadership and how to become a leader wherever they find themselves. Every individual requires information on how to first of all be able to lead oneself before making attempts to lead others. But in the society today, many have not been able to discover who they are, let alone discovering and mastering the art of leading others in the society. The labor of fools they say wearies everyone because they do not know the way to the city.
“Knowing the way to the city” comes with knowing your true purpose of existence; identifying the problem you (the individual) as an institution of your own – with or without an academic qualification – was created to solve for humanity and judiciously pursuing the cause without shifting focus to other frivolities of life. The effective instilling of true leadership skills in the young ones today will help relief and ameliorate the worries of the government system and the society can automatically run on a much more ordered system with speed in productivity and actualization of dreams and achievement of goals.
Professionalism: the marketplace has experienced a rapid and tremendous transformation in the last two decades such that the current system of operation came as a shock to many in the society today. The Nigerian education system is a little laid back in preparing the young professionals for the marketplace as the academic knowledge they possess is not enough to help them navigate their course in their various chosen career path, hence, the need for further professional people management training courses which are relatively expensive to run. Young graduates are only equipped with technical skills only relevant for the industrial age, and inasmuch as this may secure a few academically exceptional graduates job placement in organizations, it may not be enough to guarantee them growth and survival on the job if they don’t get engaged with organizations that are willing to invest in training and developing them further. This is because the marketplace has not only evolved from the industrial/machine age that came into existence after the agrarian age, but has transcended beyond the human capital age that preceded the industrial age into the entrepreneurial age which is gradually fading into the virtual age where each and every individual who wants to function therein must possess the experiential human capital information needed to navigate through the overwhelming challenges of the system of operation of the market structure. It is therefore necessary to begin to lay the foundation of professionalism in not only university graduates and undergraduates but must strategically begin to program the minds of the younger generation with foundational basics of corporate relevance asides from the regular practice of their technical skills.
Entrepreneurial skills: the current modus operandi of the 21stcentury marketplace dwells on the belief system that every individual who must excel – with or without any form of formal academic background must be an institution on their own. The world is driven by value delivery, that is why success in all sphere of life revolves around and responds to value delivery. Every business organization and employer today is looking for a staff that can turn his or her job description into a business unit.
Every employee in any organization whatsoever is expected to take his or her job role like a personally owned business unit. Besides, there are so many business opportunities yet to be exploited in the nation at present, but many graduates, job seekers and young professionals lack the wherewithal and enlightenment needed toidentify and maximize the opportunities around them, “for many are they that look but only a few truly see”.
The lack of exposure of the young generation to the right information has made them place priority on the wrong things as regards business creation and value delivery.
Every individual have all been created and endowed with unique problem solving abilities that can satisfy human wants in a unique way that no other individual can deliver as good as those who have discovered their true purpose can, many are yet to realize this and therefore continue to wallow in a state of penury, due to lack of exposure to requisite information for success.

OBJECTIVES
The Business management and enterprise development course is designed to give the graduates of the institution an edge over their contemporaries to secure job placements and/or become dynamic business developers in the marketplace.
To prepare and expose the graduates to the complexities of the current marketplace.
To equip the young graduates that are about to make their entry into the corporate world with information that will help them make the right choice of career while exposing them to ready job opportunities with affiliate foreign and indigenous multinationals ready to employ them.
To transform the fresh graduates into a people driven with a sense of responsibility to make significant impact in the marketplace by harnessing their potentials in relation to solution development and problem solving, thereby making them wanted brands and value driven professionals in the marketplace.
To convert/transform the graduates from nominal workers – that they might have become without proper mentoring – into entrepreneur employees in their diverse profession and workplace.
To equip the graduates who would be making their entry into the marketplace as business owners (Entrepreneurs) with trendy information relevant for making them dynamic innovators and a major player in this current age.
To provide a platform where graduates who have passed through the coursework and are duly certified can be gainfully engaged and develop their skills.
To develop a crop of highly intellectual business developers, solution developers and risk managers in the economy.
To develop leaders who can effectively and judiciously control and manage the affairs of the economy.
To develop entrepreneurs and entrepreneur-employees who can drive the economy to a buoyant state and
Ultimately, to give a lifetime of total financial freedom to all graduates of the institution who would’ve passed through the course work.

BENEFITS OF THE PARTICIPANTS

The full course work curriculum consists of thirty-four (34) qualitative value accentuation lecture topics strategically designed to improve leadership, entrepreneurial and employability skills of the students.
As a complement for the students, a minimum of twelve (12) seminar videos by the world’s top human capital developers will be given.
Each student will be given thirty-six (36) seminar lectures in audio format as well as thirty-six (36) capacity building books by both foreign and indigenous Human Capital developers.
The business proposals of the graduating students shall be forwarded to investors who will be willing to provide financial support needed for the execution of the business proposition. This will to a great extent, ensure that graduates are not idle during or after their service year.
Each student shall be a member of the online social platform where they will be exposed/have access to periodic business and success tips and they can have the ample opportunity to network their business with other professionals like them nationwide.

OUR WORKFORCE
The key drivers and management team of the Mercy Business school project team is blessed with dynamic minds who are committed to transforming the face of the Nigerian economy by building, imparting and mentoring the young generation to becoming viable leaders of tomorrow.
The team boasts of Human Capital developers, Chief Executive officers of dynamic brands, consultants in childhood education and developments, psychologists and top officials in the faith based sector alongside a fast growing base of part time; full time and volunteer workers who have been duly trained and certified by Mercy Business School.
The need to handle this highly specialized societal transformational project calls for dedicated personnel who are passionate about the vision, which is why the team members who will be supporting the execution of this project have been conscientiously selected from various specializations that will be essential to run the project.

TO READ MORE http://mbfonsite.wix.com/mbfonsite#!diploma-in-business-management/c1r32

edey2real:


It's obvious to me now that you are looking for applicants who doesn't have experience in customer service. Am saying this based on what you said about an applicant who is a machine operator and yet still applied for the job.

I will then have to ask you why you need to certify someone with 3yrs experience and with various trainings and certifications most of which include Centum Learning and PAN AFRICAN TRAINING.
I can bet it that your certification can't stand both of them.
I believe my years of experience was stated in the form I filled.

Going to what you said about the phone manner of an applicant, I also have to say that the person who attended to me yesterday when I called did not behave like a good customer service agent. If I happen to audit that call the person will score a fatal which means zero.

For you to have a good call, your Politeness and courtesy, Accuracy of resolutions and Completeness of resolution must be on point.
1) He wasn't enthusiastic. 2) When he couldn't hear me, he wasn't polite with the way he asked. Those are the two I could remember from that conversation.

It will be better if you can work on your staff too even if you can't upload where they also performed badly.

Thank you.

That's my man. I guess you either work at ISON BPO or Techmahindra. I feel you die. You sabi work like crazy but don't get annoyed man, its one of those things. Will like to know you more. Worked at ISON for like 6months.

DIMZAL:



That's my man. I guess you either work at ISON BPO or Techmahindra. I feel you die. You sabi work like crazy but don't get annoyed man, its one of those things. Will like to know you more. Worked at ISON for like 6months.

Ison brother.