If UBA has plans to truly comeback to take the Front seat in banking services. My questions for there preparedness are as follows.

1. In these days of Remodelling, Face lift of bank branches, Is it an issue to call in the experts to give their banking halls a new experience ?

2. Can UBA plunge in some extra budgetary sum @ this last quarter of the year, to see some total turn around in their Brand Image.

3. Can we have a more Social Platform connection with the young people, who take the name of your brand everywhere?

4. Can they increase the CSR input in visible projects that can touch the grass roots?

5. The ODD red suits worn by customer service staff, is it possible can be disbanded?

6. Can we see more Product research and development evolve round their products?

7. Can they rigorously align there staff with Training and Development, whereby staff are conveniently pulled out from the work environment, and go into a sessions of Trainings in both Soft skills and Technical skills for a couple of days?


8. Can a Learning Gap survey be carried out by all staff, to harness the true issues they are facing ?

9. When was the Last job satisfaction survey carried out.

10. How they do they unwind @ the end of the quarter or financial year.

Though suggestions,but I think this can serve as guide for Change Management in the organisation.