Job Summary:

Providing ongoing management support and direction to company’s business/operational units to achieve customer satisfaction, productivity, schedule adherence and organizational goals and objectives in accordance with the company’s policy and standard operating procedures.

Responsibilities:

Direct Supervision and lead continuous initiatives for efficient and effective management of all company-owned restaurants, bakeries and other food service and textile locations company-wide

Ensure consistent product quality standards along brand locations

Maintain consistent service standards along all business/operating units

Improving profitability of restaurants, bakeries and other food services businesses

Product development and recipe formulation

Oversee continuous improvement and implementation of standard operating procedures and processes

Strengthen and maintain operating controls at the business/operating units

Monthly review of all company's performance. Ensure all units meet goals and targets on all key performance indices i.e. customer satisfaction as well as financial indices

Regular reporting of operating activities and performance

Ensure maintenance of facilities, equipment and other company-owned assets

Identify developmental needs for employees in restaurants. Coach and develop employees for success

Provide operational support to catering businesses

Qualifications and Requirements:

Minimum of a Bachelor’s degree in Hotel & Catering Management, Hospitality Management, Food Science, Business Administration or relevant field

Diploma or professional certificate in culinary arts is an added advantage

MBA will be an added advantage.

Minimum of 1 years post qualification experience in Chain Restaurant Operations Management in a world-class brand(other retail multi-unit multi-
market experience would be considered)

Should have had responsibilities for at least a 2-unit restaurant or textile operation

Candidate must not be more than 35 years old, willing to relocate and willing to travel.

Key Result Areas:

Ensure 100% implementation of Standard operating procedures

Ensure 100% recipe and quality compliance

Ensure 100% achievement of revenue targets, contribution margin targets and food cost targets

Ensure 100% HACCP implementation across all units

Strive towards achieving 100% customer satisfaction

All interested candidates must forward their CVS to info@vlinksconnect.com on or before 24th of july,2015. Pls be informed that only candidates residing in lagos,ogun or oyo stand the chances of being selected.

GNLD. stay away.
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