Due to the disturbance caused by mtn's unsolicited messages... He wrote an open letter to them and his sim was blocked..

The letter as follows.

LETTER TO MTN from a Common Customer
Dear Network,
I would like to appreciate you for all
these years I have used your network
to call, send texts and browse the
internet. Though I paid for them, I still
like to thank you for making it
possible. I am writing this letter to you
in the light of so many things I and my
friends have suffered in your hands.
And since calling your customer care is
like pouring water in a basket, I will
just write this letter with the hope
that some people that matter will
address this matter from this living
matter.

Firstly, I will like to tell you about
your customer representatives who I
believe you pay an ample amount of
money to attend to us; the customers. I
will like to expose them right now.
Because I choose not to believe you
are aware of the advice and directions
these people give. In all my seven
years of using your line, I have only
come across a single call care agent
who really did something about my
complaint.
The other will either tell
me to try again or just prescribe the
old and worn 'Switch off the phone,
Remove your battery and switch it on
again'. As if it is a magical wand that
will turn even water to wine. And
another painful thing is to call your
agents and hear them say, 'Sorry,
there is nothing we can do about it';
something tells me that 'Sorry' make it
even worse. Having waited for several
minutes, some hours before one's call
to the call centre is even picked, one
will still have to explain himself
painstackingly and then answer some
questions which should even be
rhetorical. And after these waste of
time, battery and energy, the faceless
lady with a fine voice will say there is
nothing she can do. And to rub salt into
wound, she will now go ahead to
advertize products. I won't blame
people who end these calls and break
both phone and sim.

Furthermore, these unsolicited
messages you send to us are getting
unbearable. Imagine the grevious
disappointment when I ran to read a
text expectantly, only to see it was
one of your numerous 500XY advertizing
whatnot. This matter has come to a
burdensome level such that most of us
do not even bother to read text
messages anymore, missing important
information in the process. And what
about those who have deleted stored
information on their phones in a bid to
delete your ever-incoming messages?
And when my brother requested that
these messages be stopped, your agent
asked if he can off adverts on TV.
Well,
I ask you too, did I ever register my
details, taking passport and giving
fingerprints to buy a TV station?
In addition, your way of sucking off our
money is quite inching towards Robbery.
It has gone to the extent that I have
proposed a theory that you guys have
what I call a 'Department of Thiefery
and Deduction, DTD' that works like the
Devil himself; giving us an apple and
collecting our Gift of Life in exchange;
offering us one kobo to collect a
thousand naira in return.

Though I know
this sounds like a conspiracy theory,
but something tells me it is real.
Because I cannot simply fathom how you
do it. A person makes a simple mistake
and as if you have been waiting all
your life for him to do it,

his full
credit is wiped off. I mean, just sending
a code by mistake and a newly
subscribed data plan is stopped. You
think that is the person's fault? Okay,
what about my dad who tried
subscribing for your 2500 naira 4.5 gig
data plan? After clicking subscribe so
many times and satisfied that it should
have gone through, he connected his
browser and checked his email; I mean
his email. Only to find out the
subscription was ignored and his credit
was chopped off. And what about me
too; I have called your agents so many
a time that I have even stopped now.

I
will have enough data to browse but
will you deduct my browsing charges
from my large data? No sir! You'd
rather jettison the data and dip your
hands in my credit. And while I stay
here, watching videos online and
laughing, your DTD is sucking away my
credit and smiling. And there is
absolutely nothing a common man like
me can do except to get irritated and
vexed. Never have I heard of a day a
customer's unjustly deducted credit
was restored. Never.


In conclusion, time and ink will fail me
to talk of the times two phones will be
placed side by side and that woman will
say in her usual high soprano, 'The
number you have dialed is switched off'.
Anyway, you have taught me to be
tolerable and slow to anger. You have
also taught me to never expect
anything free. There is always a string
attached with MTN; gifts always come
with a bait. And I won't blame you too
much. There are other networks and
still, with all these your excesses and
outright wickedness, I still stick with
you. Even when migrating to another
network will not change my number, I
am still staying here for you to
continue 'barbing my head'.

And if this letter find its way to your
hands, which I doubt it will, remember
to look my name up in your data and
reward or punish me for all I have
said.
Yours Irritatedly and 'fed-uply,

Victor J. Wahab

Tank God his sim was restored abt 30 hrs later

The power of MTN in Nigeria.

Break MTN and others will respect themselves.

HungerBAD:
.

.com?

K

Most times, i dnt read my messages again.

that's why I never miss any awoof data our card

anyways still flexing my 7.5G

wake me up when this gets to fp ooo

Destined for frontpage. My space.