We are in urgent need of a Front desk officer in an e-commerce firm.

Qualification : WAEC holder or OND and preferably a female

Age: not older than 22yrs

Location: OGBA, Lagos

Responsibilities:

Responds to customer inquires regarding orders,billing inquiries e.t.c
Reviews requests, contacts customers to clarify request and ensuring all necessary information is included in an order
Monitor pre-sale and after-sale emails
Works closely with the warehouse to correct warehouse mistakes and vendor inventory errors
Upload of products to the web store
Contacts courier companies for shipping notifications and or for damaged/missing packages

Key Behaviors

• Good computer skill and good use of the social media ( facebook, twitter, whatsapp , BBM ) is a must.
• Bright, highly motivated and driven
• Passionate about Sales and customer satisfaction
• Ability to solve problems quickly
• Ability to multi-task and stay organized in a dynamic work environment
• Credible, articulate and confident



How To Apply

Interested applicants should send their CV and application letter to mainstream _solution@yahoo.com and copy tegarc4@yahoo.com not later than one week from today.