I have problems loading a software with my Adobe Reader 7.0. I've reinstalled it several times but it won't work.

The error message i get is "Portable Document Format has encountered a problem and needs to close" The error viewer says "acrord32.exe ordinal not found - the Ordinal 98 could not be located in the dynamic link library CooTtype.dll.

Please anyone with solutions?

Sorry its CoolType.dll

Get another copy of the software (possibly, original copy) and install.

The version i have is directly from adobe website. Isn't it original?

Have you ruled out the possibility that the PDF file you're trying to open is what's causing the error?

I've attached a newly generated PDF file to this post. If it works, then your software is ok.

I was able to open it but what i'm trying to open is a software which uses Adobe Reader. It opens on other computers but not mine although the first time i launched it on my computer, it worked.

Acrobat reader works, therefore the problem you are facing is not with Adobe Reader. This is obvious, right?

You will need to reinstall your top-secret "software that uses Adobe Reader". Stop blaming poor Adobe Reader!

Oh Seun don't be funny! The reason why i attributed the problem to Adobe Reader is because of the error message i get when trying to load it as i stated in my first post.

Im sorry but ur registry is currupt just a little bit, first try to uninstall the acrobat reader from the control panel/unistall programm, then restart the system and install a fresh copy of the acrobat. if u get the same error warning, i advise u repair ur windows installation, hope u know how to repair a windows installation, it must work.

I've tried uninstalling and reinstalling a fresh one but i get the same message. However, i do not know how to repair windows installation but if you guide me, i can try it. Thanks.

also,if u have any previous(lower) version still runnin in your cpt,try uninstalling it

delarontus:

However, i do not know how to repair windows installation but if you guide me, i can try it. Thanks.

You can do a total rebuild of Windows XP (i assumed you are using XP) without losing any data and without having to reinstall software - basically giving you a fresh, nondestructive installation of XP. Make sure you have the product key.

[list]
[li]Start your PC with the setup CD in a drive.[/li]
[li]You'll be presented with the normal "Welcome to Setup" screen. This is where most people make mistake and unintentionally format their harddrive. The only mention of "Repair" here is ", repair a Windows XP installation using Recovery Console, " but that's not the no-reformat repair/reinstall you want. Don't press 'r' here.[/li]
[li]The repair option you do want--a nondestructive, no-reformat reinstall--is actually hidden beneath the Setup option, "To set up Windows XP now, press ENTER." So hit Enter, just as if you were setting up Windows afresh and from scratch.[/li]
[li]Press F8 to accept the licensing terms and to go on.[/li]
[li]Setup will find your damaged copy of XP and present it for repair.[/li]
[li]If your damaged copy of XP isn't highlighted in the list box, highlight it now. When it's selected, press R to start the repair process. The Repair process then selectively deletes system files in the \Windows folder and subfolders and copies undamaged replacement files from the setup CD to their proper locations. The Repair process then works on the current setup's Registry, leaving much of it intact and rebuilding the rest.[/li]
[/list]

Thats pretty much the basic. If all has gone as planned, you'll find all the user accounts and passwords intact, all the hardware devices set up as before, and all the previously installed software still installed and configured. In fact, the only significant change will be that whatever problem your copy of XP was previously experiencing will now be gone!