Some weeks ago MTN came up with its MTN-MTN free calls, using *142# code. I joined. I also introduced it to some people around me. They joined also. We have been in the program smoothly until Monday, 12th Oct.
On 12th October, MTN took my N50.00 claiming that I had subscribed to CNN News. I never subscribed to CNN News. Well, I felt that was an indirect way of taking my money for the reduced call rate they have been giving to me in the name of Free Mtn to Mtn calls. I forgot all about it.
This morning, Friday, 16th Oct., I loaded my phone, ready to activate again another week for the program. They normally charge me N200.00 a week. I checked my balance. I had more than N200.00 in my account. I sent my activation. They deducted N150.00 from my account and refused to subscribe me, with the excuse that I didn’t have enough fund to subscribe me. They said I should fund my account and try again. Meanwhile, they have taken my N150.00 just like that. Whom in MTN should I complain to, that will listen and do something.
Just last week a relation complained to me that MTN has been deducting money from his account each time he loaded. He said he was leaving MTN. I am sure MTN has been doing to millions of their subscribers what they have been doing to me since Monday. I am afraid that if I continue to subscribe to their MTN to MTN free call they will keep defrauding me of my money.
I have decided to report this to the forum for two reasons. One, if anyone has experienced what I have had with MTN, the one should let members of this forum know, so that MTN subscribers can be at alert. Two, MTN should refund me the N200.00 they had fraudulently removed from my account. I don’t know if they read postings in this great forum, so as to respond to issues that concern them.
Thanks.

Charge them to court I swear down u would make alota cash from them


Talking out of experience

Sharap op! How on earth do u call that fraud? Can u calculate the value of calls u have made since subscribing to that free calls? U used 200 to subscribe, they took ur 150 and also took 50 so totaling 400. Since u hv been forming big boy for all ur babes with d free calls, can u make such calls u made in a week with jst 400? By the way did they force u to subcribe? Abeg free MTN jarey!!!

athaboi:
Sharap op! How on earth do u call that fraud? Can u calculate the value of calls u have made since subscribing to that free calls? U used 200 to subscribe, they took ur 150 and also took 50 so totaling 400. Since u hv been forming big boy for all ur babes with d free calls, can u make such calls u made in a week with jst 400? By the way did they force u to subcribe? Abeg free MTN jarey!!!

o boy u no go kill me laugh. How u take knw say na babe d bloke dey use am call?

When you were busy singing to Ur babe on phone and claiming to her that u load whole lots of credit just to gist with her, u never complain, Na now u come dey complain because of common #200.... Abeg MTN , collect more jhor

Assin How stingy Can you be??
Im sure YouV made Calls worth Over 10,000N since The promo started and You are Complaining about N150 ... People sha ! Smh , Why den No Go Deduct Your money , Na Your type Dey talk for 24Hrs Sef nonstop ...

Enjoyed the free call but nothing was deducted from my acct

U like freebies?? Dnt try it wt mnt, be ready to pay d price bro. Hope d lady u Cal wt freebies will understand its not biz as usual.

Nigerians and their whacked sense of reasoning, so because he enjoyed a promo offered by his network provider he deserves to be defrauded by them? Why offer the promo anyway if they they know they cant sustain it. This is not the first time mtn will pull such a stunt, this madness has got to stop. A customer deserves to be served right so he can have value for his money, imaging charging someone for services not rendered and for those of saying 'just N200' una dey load card for the OP? If N200 means nothing to you then dont think your situation applies to everyone, there are many Nigerians living below the poverty line and that doesn't mean they shouldn't have a voice.