CHI Limited, the makers of Chivita, Hollandia, Capri-Sonne and SuperBite range of products, has won the 2015 Nigeria Customer Service Excellence Award for being the best Customer Service Company in the Beverage sector.

CHI Ltd, always known for it’s Quality Products, Loved Brands, and Excellent Customer Service, has received numerous awards over the years as recognition of these values, like The African Quality Achievement Awards in 2014 and The Generation Next Awards in 2013 to name a few.

The Nigeria Customer Service Awards (NCSA) is a prestigious annual award that celebrates service excellence in Nigeria, by recognizing companies that deliver effective and exceptional customer services. Speaking at an impressive award ceremony held in Lagos, Dr. Aliyu Ilias, Co-ordinator, Nigeria Customer Service Awards Limited, disclosed that the fruit juice market leader was adjudged as the winner of the award having fulfilled all the stipulated criteria and received vast majority of nominations from customers on the various voting platforms.
According to Dr Aliyu, “CHI Limited emerged as the best Customer Service Company in the FMCG/Beverage sector through appreciable feedback from the following criteria: nominations from Nigerians; customer feedback, review of employee job satisfaction/performance standards; and mystery shopping services” he stated
Acknowledging the award, The Managing Director, CHI Limited, Mr. Deepanjan Roy, while thanking the organizers of the award said the company thrives on the support and patronage of its customers and would therefore stop at nothing in ensuring that customers get excellent product and quality services.
“This award is a testament to the hard work and strategy employed by the company to satisfy the needs of our esteemed customers and fulfill their expectations. It is dedicated to our numerous customers who believe in our relationship with them and support us to actualize our vision of creating value that is timeless” Mr. Deepanjan stated
CHI Limited is one of the most admired companies in the Food & Beverages industry in Nigeria. It offers products that are themselves benchmarks in their respective categories of Juice, Dairy and Snacks. Today, CHI Limited is the undisputed market leader in fruit juices, fruit drinks and yoghurts in Nigeria.