LETTER TO MTN
Dear MTN,
I will not go and re-register my line. You can
fool everyone if you like, you might have
fooled me before, but you would never fool me
again. The only reason while you continue to pull
the wool over our gullible eyes is because the
consumer rights’ protection agencies are
either in the vegetative state, or completely dead.
How can you explain a situation where you
would tell your millions of teeming subscribers to
register their SIM cards and provide the
necessary bio-data, only for you to wake up
one morning to tell us to go and register our
lines again WITH ABSOLUTELY NO EXPLANATION? It
beats my imagination and it defies not just
logic, but also philosophy. Were you drunk
when you were registering our numbers? Did a
malicious virus wipe your entire database?
Maybe I’m giving you too much credit sef.
You probably wrote the records in books like an
ancient bookkeeper and a giant yellow rat ate
them all. Whatever your reasons (or lack of
reasons) may be, this is beyond ridiculous.
I have always maintained an MTN line
because apart from being my very first line, most of
my close associates also use MTN. To some
extent, the coverage is also extensive. I didn’t
hesitate when the directive came from NCC to
register our lines. I braved the queue, registered my line
and collected my security number. Didn’t I
try enough? Looking back, I can deduce that my
attachment to MTN was more sentimental than practical,
as your tariffs are the highest for calls and for
browsing. You send an average of 100 spam
texts per day, enough to run down a Blackberry
battery and more than enough to give any
Osun State government worker waiting for
Aregbesola’s alert acute hypertension. Your
nuisance value knows no bounds.
Even Airtel that has been passed round
different investors more times than a devil’s
mail bag has not come up with this kind of
Grade A foolishness. What the heck is wrong
with you? Don’t your customers mean anything to
you? Doesn’t it bother you that Nigerians who
wasted their time to register their SIM cards
have to do the same thing again? You haven’t
even deemed it fit to fine-tune the process.
It doesn’t make sense to preserve bad
experiences like these, in very much the same way that
one relic of history is preserving mud huts, and
stating them on an assets’ declaration form.
My records are not on your database, but
you remember my number when you want to tell
me to text ‘YES’ to win a missing plot of land in
Port-Harcourt, right? May heavy-duty thunder
fire all of una. I really don’t blame you. If
Nigerians had run your devious, xenophobic,
exploitative, heartless, opportunistic,
fraudulent ass back to South Africa, you wouldn’t be
here making them queue desperately like
migrants.
What’s to say that there wouldn’t be another
sham registration in the next couple of
months since you guys obviously don’t know what you
are doing? You blocked my line, you have helped
me. Prior to your ridiculous directive, I had
already banished your yeye SIM card to a
barely functional phone. I have even borrowed the
maximum permissible amount. Go ahead,
feel free. It sure feels great knowing
that when I eventually toss the phone into
the trash-can, I won’t have to take out the SIM.
Good riddance to bad rubbish.
You deserve to be sued for every fraudulent
penny you’ve ever made on our shores.
Thanks to other service providers for making sure that
your evil dream of becoming a monopoly will
forever remain a demented hallucination.
There are so many fishes in the ocean. I will not
tolerate your recklessness any longer. Peace
at last.......................

The same organisation that credited my phone with airtime banned my line... I think i have made them rich enough so I had to port to my elder's brother's business to atleast boast local content I am proud as a GLO customer so they have relived me frm there useless SMS.

fiftynaira:
The same organisation that credited my phone with airtime banned my line... I think i have made them rich enough so I had to port to my elder's brother's business to atleast boast local content I am proud as a GLO customer so they have relived me frm there useless SMS.

Yes ooooo.... We're on d same page... After my loyal patronage for 10yrs... S mhSmh

This is a nice write-up. Emotional, sort of, but true. Buh tossing the line away will do no good either... You never know who might be trying to reach you, or for what...

What this highlights is the fact that WE DO NOT KEEP RECORDS.

I'm always wary giving my data to 3rd parties but NCC itself is as culpable as those it regulates. Truth is, once again, we do not keep records in this country. No Data Protection, just jagajaga everywhere and then we call a consultant to fix some of the jigsaws.


What MTN is doing is simply a reaction to the non-compliance to NCC's directive - everyone wants to align now. Our regulators represent government but since we fail to hold them accountable, companies can get away with almost anything in this country.

OP, a simpler alternative is to PORT. If all of them were not guilty, this is the best time to roll out the porting adverts.

Sirjudy1:
This is a nice write-up. Emotional, sort of, but true. Buh tossing the line away will do no good either... You never know who might be trying to reach you, or for what...

He should keep the line/number and PORT TO ANOTHER PROVIDER. Yeh, you might have to register again but this (hopefully) will be the last time.