I SUBSCRIBED TO THE AIRTEL 1GB DATA PLAN AROUND 1PM YESTERDAY THE 5TH OF JANUARY 2016,TO MY GREATEST SUPRISE,I WAS CREDITED WITH JUST 10.22MB OF DATA.I CALLED THEIR CUSTOMER CARE,AND THE LADY ON THE LINE CONFIRMED THAT I WAS ACTUALLY CREDITED WITH IGB WORTH OF DATA WHICH I'VE JUST EXHAUSTED.

I GOT SO PISSED AND ASKED HER IF IT TAKES THE SPEED OF LIGHT TO FINISH ONE GB AND SHE SAID SHE'LL FILE A COMPLAINT FOR ME WHICH WILL TAKE ABOUT 22 HOURS BEFORE I'LL GET A FEED BACK.

UP TILL THIS MINUTE,I'VE NOT SEEN ANY REPLY AND IT'S MORE THAN 22 HOURS,NO DATA HAS BEEN CREDITED TO MY ACCOUNT.
I HAD A SIMILAR PROBLEM WITH MTN SOME YEARS AGO AND THEY RESOLVED THE ISSUE AS SOON AS POSSIBLE.

I USE TO LOVE AIRTEL,BUT I'VE VOWED NEVER TO USE THEIR NETWORK ANY MORE.AS EARLY AS TOMORROW,I'LL PORT MY AIRTEL LINE TO ANOTHER NETWORK BECAUSE I WAS DEPRIVED OF AN EMERGENCY ONLINE TRANSACTION YESTERDAY AND THEIR CUSTOMER CARE DEPARTMENT IS SO POOR.

THE SCREEN SHOT OF THE CASE ID IS ALSO ATTACHED.

BS

Mtn d top for diz kind tin
Dey don do me sotey ah don c am as normal

My brother I no fit laugh abeg..

I don't use airtel, but I don't think that is enough reason to port. There's no guarantee the same thing would not happen to whichever network u port to.. This is likely a system error. Do u see how people backlash Mtn on nairaland everyday? Glo has been compared to Mikel obi.. Very slow and unstable. Etisalat? Fast in my area but the way dey zap data eh and their plans ain't cheap.

Mine is almost similar,I subbed for 1000 on glo blackberry with COMONTH, I can browse and facebook with it but if I watch any video with it my airtime will be deducted instead of my megabyte,does anyone have The solution to this?

As long as you recharge, you'll experience day light robbery

Why not go to one of their offices and complain

......! Lolz ......!