Hello NL, a Front Desk Executive is urgently needed in a newly opened Educational and Travel Agency in Ibadan.

Job Title

Front Desk Executive

Position summary
The front desk customer service officer would work under strict instructions to be responsible for the day to day activities of the Agency. They would be the first point of call and the representing face of the Agency by providing effective counselling on applications and visas to all registered clients in order to get them to their destination (UK, Canada, USA, Australia, New-Zealand, Dubai etc.)

Reports to
Managing Director

Role Requirements

Attend to customers enquiry and complaint
Protect the Company’s image as the Front Desk Officer
Taking proper record of minute of meetings
Attending and proffering solutions to clients issue
Other general secretarial duties deemed fit by the company
General administration and maintenance of all office supplies, facilities and infrastructure
General purchase of Office equipment, stationeries etc
Attending to delegates’ needs and coordination of institution visit modalities
Counselling applicants on suitable course and study option
The above list is not exhaustive of all duties responsible for and all other jobs none specified in the job description.

Experience and Qualifications
• Minimum of National Diploma or able to demonstrate the level of key skills required at degree level – essential
• Considerable experience in a customer facing role – essential
• Experience in an administrative role - essential
• Experience of working in international education - desirable
• A vast Marketing experience is highly essential

Skills and Knowledge
• Excellent verbal and written communication skills – essential
• Proficient in basic use of Microsoft Office suite - essential
• Knowledge of basic marketing principles and persuasive skills - desirable
• Knowledge of international higher education – desirable
Personal Qualities
• Basic knowledge of Hausa Langauge.
• Well-presented and professional demeanor
• Flexible and positive attitude
• Organised and methodical
• Excellent interpersonal skills

Interview:

Stage one, phone interview, stage 2: Skype interview (You will need to have Skype account and ensure your system has webcam), stage 3: Meet with the MD for final selection.

All CV’s should be forwarded to kenykingsconsult@gmail.com,
Deadline: Friday 21st February, 2016
NOTE: The applicant must be a lady, not older than 23 years and must reside in Ibadan or be ready to relocate at no company's expense.

We have received quite number of CVs but we have not received the right CVs. SO we still encourage you to apply especially ladies.

We have received quite number of CVs but we have not received the right CVs. SO we still encourage you to apply especially ladies.


Pls op where is the location and what is the pay. U might not want to tell me the pay but assist with exact location in ibadan

We have received a lot of CVs but not have not gotten the right person. Please let me be more specific, the applicant we need should be an ND or NCE holder, a female, and not more than 23 years of age. We have been receiving CVs from graduates. The truth is, we are not looking for cheap labour. We want someone who will be motivated with what the company is ready to offer for a start. So, if you have sent your CV and got no response from us, that means you were probably not shortlisted.
Since we have not gotten the right persons, the position is still open. So you can keep sending your CV.
Regards.

Sorry, I just saw this. The office is situated around Sabo, Mokola, Ibadan. As for the pay, I am not in possible to discuss or disclose that. What I am sure of is, there will be basic salary because there will be other benefits like commission even as a Front Desk Officer . But the truth is, if money is your priority of looking for a job, you may miss it. Please note that the company is new. So do not expect too much so that you will not be disappointed. The Front Desk Officer will resume first week of March other things being equal.

Olaitan2003:
We have received quite number of CVs but we have not received the right CVs. SO we still encourage you to apply especially ladies.


Pls op where is the location and what is the pay. U might not want to tell me the pay but assist with exact location in ibadan