Stanbic IBTC is an end-to-end financial services provider. Stanbic Ibtc is a bank that has been noted for its simplicity, excellent banking services.Fresh Graduate Personal Banker at Stanbic IBTC Bank Plc
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Personal Banker

Job ID: 16649
Location: Lagos Mainland
Job Sector: Financial Services

Job Purpose

Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customer in the branch, providing banking solutions which meet the customer’s needs in accordance with each of personal banking segment’s value proposition.

Key Responsibilities/Accountabilities

Retain customers (Blue, Silver and Gold) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy.
Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management.
Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective.
Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
Conduct a comprehensive calling/contact management programme for all customers aligned with the cost to serve proposition.
Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately.

Preferred Qualification and Experience

0-2years banking experience, preferably interfacing with customers.
Strong relationship management background.
Experienced in upholding the highest levels of service.
Experience in completing credit applications successfully

Knowledge/Technical Skills/Expertise

Deep knowledge and understanding of the different personal and segment value proposition.
Knowledge of local market environment and financial issues that may impact portfolio.
Working knowledge of bank systems and operations
Thorough understanding of credit principles as well as application and maintenance processes.
Knowledge of the banks organogram and awareness of relevant reporting lines.
Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc).
Demonstrate high levels of computer literacy – able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc.
Proficient in Microsoft word and excel.
Time management
Ability to multi task
Ability to handle matrix reporting.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Application Deadline Date
2nd May, 2016.

Attend a XCEL Consulting Training Programme in Basic Strategic Management to apply strategy planning processes at an organizational and department and identify strategic options for long term competitive advantage.

Course Content:
Fundamentals of Strategic Planning
Defining strategy
Components of strategy
Discovering why strategies fail
Clarifying your organisation's mission, vision and core competencies
The benefits of strategic planning
The need for strategic planning
Assessing tools and processes for strategic planning
Developing the Strategy
Ensuring organisational capabilities are appropriate for the strategic environment
Analysing how competitive and other environmental factors shape strategy
Determining the impact of operating and remote environments
Assessing the external environment for individual departments
Identifying your customers and their needs
Assessing external forces
Analysing your operating and external environment
Initiating a SWOT analysis
Prioritising opportunities and threats
Categorising the external environment with checklists
Auditing internal capabilities
Identifying strengths by business function
Recognising vulnerabilities
Expanding the SWOT analysis
Identifying Strategic Options
Evaluating factors for choosing strategy
Mapping strategies to product or market life cycle
Aligning strategies with capabilities of the organisation
Choosing strategies to meet stakeholder expectations
Selecting appropriate strategic models
Identifying sources of competitive advantage
Implications of growth and diversification strategies
Global strategies for sourcing, operations and marketing
Formulating Your Strategic Plan
Considering strategic planning approaches
Issue-centric, Entrepreneurial and Holistic planning
Assessing organisational readiness
Building the plan
Key components of a strategic plan
Operationalising the strategic plan
Identifying opportunities with portfolio management and gap analysis techniques
Linking strategy to actions
Aligning strategy with six key organisational factors
Identifying gaps between current and needed capabilities
Establishing appropriate objectives and milestones
Managing culture, human resources, skills, processes and structure for strategy execution
Initiating programmes and projects for implementing strategy
Executing Your Strategy for Success
Managing stakeholder expectations
Establishing effective communication mechanisms
Aligning culture to strategic direction
Linking rewards to performance
Managing the inevitable change
Maximising results with applied processes
Connecting people to the execution of strategy
Establishing and maintaining communications
Designing effective information systems
Organising to execute in line with strategy
Monitoring and Controlling Implementation
Establishing Key Performance Indicators (KPIs)
Setting up metrics to measure performance
Monitoring progress with dashboards
Deploying Balanced Scorecards
Dimensions of strategic control
Detecting changes in assumptions
Coping with a dynamic environment
Adjusting for unanticipated events

Who Should Attend:
Managers, directors, business analysts and anyone involved in planning and/or implementing strategies for business units and organisations.

Training Schedules:
Date: May, 2016.
Training Fee: 25,000, 20% upfront payment to secure participant seat.
For More Information, Booking and Registration Call Us on: 08170103366 and 0908442164