After an unsuccessful search around for a place to buy a recharge card, I decided to try an online channel. I searched and found echarge.com.ng where I bought a recharge voucher of substantial amount. My account was debited (plus some charges) but till now, my mobile phone account balance hasn't been credited. On attempts to call their customer care numbers, the lines were switched off. How do I get a refund since they've failed to do the crediting? Thank you!

CC: UjSizzle, mkmyers45 lalasticlala