RECRUITMENT ADVERTISEMENT Ref 01/5/03001

Job Title: Team Lead, Call Centre (experienced)

Length of contract: Permanent position (after probation of 1 year)

Location of job: Lekki, Lagos

Company background: A foremost indigenous company into road transportation. We are a company driven towards creating an environment where customer-centric young minds apply themselves creatively, using technology to proffer solutions to our esteemed customers.

Summary of role:
As a result of transformation in our organization, we are now seeking to engage more hands in our customer care department to handle enquiries, solve customers’ problems in record time and generally promote the image of the company through efficient service delivery.

Criteria
Applicants must possess minimum 2 years call centre experience
1-year experience as a team lead
Essential criteria Social media skills; excellent spoken and written skills; Problem solving ability, leadership abilities; Meticulous and good time management skills.
Preference may be given to applicants who are male.
Desirable criteria: Pleasing personality, customer-centric, good use of Microsoft Excel, analytical and comfortable with numbers.


RECRUITMENT ADVERTISEMENT Ref 01/5/03002

Job Title: Call Centre Representative (experienced)

Length of contract: Permanent position (after probation of 1 year)

Location of job: Lekki, Lagos

Company background: A foremost indigenous company into road transportation. We are a company driven towards creating an environment where customer-centric young minds apply themselves creatively, using technology to proffer solutions to our esteemed customers.

Summary of role:
As a result of transformation in our organization, we are now seeking to engage more hands- Customer care representatives in our contact centre. Expectations of the role include but not limited to handling inbound and outbound calls, managing enquiries, feedback and complaints, report rendition. Other functions will be communicated to successful applicants in the job description at resumption.

Criteria
Applicants must possess minimum 2 years call centre experience
Essential criteria- Social media skills; excellent spoken and written skills; Problem solving ability.
Preference may be given to applicants who are male
Desirable criteria: Pleasing personality, customer-centric, good use of Microsoft Excel, analytical and comfortable with numbers.

Please, no inexperienced candidate will be considered as we have already concluded recruitment in that category.

Only those available for resumption by Thursday June 16,2016 should apply.
The closing date for completed application forms is 27/05/2016

Send applications to : gcchr2016@gmail.com

don't waste your time please