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Operations & Transformation Consultant At Ericsson Nigeria by steinalb(m): 8:36pm On May 22, 2016 |
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.Operations & Transformation Consultant at Ericsson Nigeria We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals. We are recruiting to fill the vacant position of: Job Title: Operations & Transformation Consultant Req ID: 132405 Location: Lagos, NG Role Description Sell and deliver enterprise transformation and business process improvement projects to telecoms clients Shape and lead holistic programs that translate operational shortfalls into transformation programs Define roadmaps for organization change and process development Undertake capability and assessments across processes and systems Support operators in defining data requirements and leveraging real time data to drive improved customer experience. See Also: Nigerian Breweries Plc Legal Manager, Operations Recruitment Africa Delivery Hub – Associate at McKinsey & Company FrieslandCampina WAMCO Nigeria Plc Young Professionals Programme 2016 Skills: Analytical and problem solving skills Excellent communications skills (both oral and written) – able to explain complex concepts Consultative selling knowledge Team and stakeholder management Experience: Deep telecommunications industry knowledge Excellent working knowledge of ICT, network and business processes in the areas of OSS, BSS and Network technology in wireline or wireless environments. Proven sales and delivery record with a focus on transformation and/or operational transformation and efficiency programs for telecommunications companies. Working knowledge of using and supporting ITIL, eTOM and security standards. Certification in one or more of these standards is a plus. TOGAF and Frameworx knowledge beneficial. Understanding of processes and architecture related to fulfilment, assurance and billing Managing cross functional teams Experience and ability to interact with senior (C-Level) stakeholders Requirements 4 years + experience in consulting 3 years + experience within telecommunications industry architecting end-2end solutions or leading transformation projects Previous employment in a consulting company / division Willingness and ability to travel in Africa up to 75% of the time Minimum relevant 3 year Bachelor’s degree (postgraduate qualification recommended) Location: South Africa, Ghana, Kenya, Nigeria, Senegal How to Apply Interested and qualified candidates should: Click here to apply online Application Deadline Date Not Specified |
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