140k. Chai how much you say dem colect again?

Calm down OP.
You haven't been defrauded. Opening a thread to ask for help in rectifying this issue is not the appropriate action to take.

You created this thread when banks are still open, you should have walked into the banking hall after you discovered the shortage but you rushed first to create a thread. There may be an automatic reversal after some minutes though. The whole thing is automated. You can't be defrauded.

Go and lay your complaint in the right place. Keystone bank no get branch for Nairaland.

amicable09:
Calm down OP.
You haven't been defrauded. Opening a thread to ask for help in rectifying this issue is not the appropriate action to take.

You created this thread when banks are still open, you should have walked into the banking hall after you discovered the shortage but you rushed first to create a thread. There may be an automatic reversal after some minutes though. The whole thing is automated. You can't be defrauded.

Go and lay your complaint in the right place. Keystone bank no get branch for Nairaland.

I had already gotten to the village before I realised that the money was not complete. Its not easy to go back. And I tried calling their customer care they just finished my credit without a customer care agent answering me.

Perfectdanny:
140k. Chai how much you say dem colect again?

dem give me 133,000 instead of 140,000

ddaammyy:
I had already gotten to the village before I realised that the money was not complete. Its not easy to go back. And I tried calling their customer care they just finished my credit without a customer care agent answering me.

I'm sorry but you had insufficient call card to make that kind of call. Do them a mail and they will treat it by Monday hopefully.

Whatever happens, however long it takes, I'm optimistic if you channel your complaint to the right quarters, you will get the 7k refund.

Times have changed. Customers are now more aware of their rights. Exercise yours.

amicable09:

I'm sorry but you had insufficient call card to make that kind of call. Do them a mail and they will treat it by Monday hopefully.

Whatever happens, however long it takes, I'm optimistic if you channel your complaint to the right quarters, you will get the 7k refund.

Times have changed. Customers are now more aware of their rights. Exercise yours.

thanks

amicable09:

I'm sorry but you had insufficient call card to make that kind of call. Do them a mail and they will treat it by Monday hopefully.

Whatever happens, however long it takes, I'm optimistic if you channel your complaint to the right quarters, you will get the 7k refund.

Times have changed. Customers are now more aware of their rights. Exercise yours.

pls I tried mailing them but the address I used was said to be disabled or something like that. I used keystonebank@yahoo.com, do u by chance know their email address? Thanks again

ddaammyy:
pls I tried mailing them but the address I used was said to be disabled or something like that. I used keystonebank@yahoo.com, do u by chance know their email address? Thanks again

Send a mail to CustomerCentre@Keystonebankng.com... add your bank account number (leave out BVN), the branch where you did the withdrawal and any other information you deem fit. Don't give out your ATM card details please.

Also, fill out the complaint form on the bank's website. They'll look into it as well.

Be sure to have your account credited with the 7k latest next week. Very important.

Good night.

amicable09:
Calm down OP.
You haven't been defrauded. Opening a thread to ask for help in rectifying this issue is not the appropriate action to take.

You created this thread when banks are still open, you should have walked into the banking hall after you discovered the shortage but you rushed first to create a thread. There may be an automatic reversal after some minutes though. The whole thing is automated. You can't be defrauded.

Go and lay your complaint in the right place. Keystone bank no get branch for Nairaland.

LOL @ "Keystone bank no get branch for Nairaland"

Adesiji77:


LOL @ "Keystone bank no get branch for Nairaland"

Lol.
Good morning Mr Adesiji. I've always admired and respected you from a distance.

Permission to follow you everywhere on Nairaland and learn from your expertise in economic and political issues.

Thanks in advance.

So does it now mean one can withdraw more than N100,000 in a day via ATM?

mamaoge:
So does it now mean one can withdraw more than N100,000 in a day via ATM?

Yes. Maximum for a day is #150,000 [don't know if it varies with banks]

amicable09:

Lol.
Good morning Mr Adesiji. I've always admired and respected you from a distance.

Permission to follow you everywhere on Nairaland and learn from your expertise in economic and political issues.

Thanks in advance.

Good evening amicable09. Hope you had a good day. I feel flattered at bolded ...

Let us just say I am an enthusiast in finance/economic matters and eager to learn from the experts.

"Permission"? You don't need any please! I am now following you bumper to bumper

Adesiji77:


Good evening amicable09. Hope you had a good day. I feel flattered at bolded ...

Let us just say I am an enthusiast in finance/economic matters and eager to learn from the experts.

"Permission"? You don't need any please! I am now following you bumper to bumper

Good evening Sir. Don't be flattered cos it wasn't flattery from my end. *smiles*

I've noticed you always drop a comment in threads I find interesting, some I follow without commenting, just so I can learn from industry experts. Do you work for a financial house?

Lol @bumper to bumper. Thanks for following back. I'm honored.

But, I need to apologize in advance, some days I go on chatting spree and hang out with some of my e-friends in the jobs/Vacancies chatroom and it may be a little bit disturbing. Please bear with me.