Teclab is a specialist consulting firm dedicated to human resource services and management. Founded on a philosophy and style that has positioned her to consistently provide a reliable and effective work force as well as manage total overhaul, re-engineering and training services to her numerous clients since 2006.

Our Client, a leader in the Media and Entertainment industry with branches all over the country, seeks to employ the services of suitably qualified candidate to fill the position below:

POSITION : Business Manager

Role Target

This role is responsible for providing highest quality of business performance management using the knowledge of products, services, systems & procedures to make informed decisions and maintain profitable customer relationships
Role Expectation
The successful candidate’s specific functions include:

Define and develop business plans for the Business Unit
Facilitate the development of existing & new businesses and ensure these are aligned to overall Group plans (includes implementation, risk mitigation and contingency plans)
Ensure all projects/proposals are well defined in terms of detailed deliverables and time frames
Manage and monitor the implementation of all initiatives against the overall Group objective(s)
Supervisory/Leadership/Managerial Complexity
Provide clear direction and mentoring to subordinates
Promote and encourage teamwork among subordinates
Proactively manage and resolve conflicts
Creativity, Independent Thought and Judgment
Resource allocation
Deployment of subordinates
Requirements
Qualification:

A first Degree in any discipline preferably in the Social Sciences, an MBA will be an added advantage
Experience:

6 years work experience, of which 3 - 4 years should have been in a service environment, 2 years of in a supervisory/ managerial role and an experience in managing complex processes and procedures.
Person Skills

Attention to Detail
Business Performance Management
Business Process Design and Reengineering
Complaint Management
Conflict Management
Customer Focus
Customer Satisfaction Measurement
Feedback and Coaching
Fraud Detection and Control
General Accounting
Information Management
Performance Appraisal
Problem Solving
Product & Service Advice and Support
Public Relations Management
Reporting
Resource Management
Quality Assurance
Service Level Agreement Management
Training Needs Identification

Apply Here