I was given an iPad to work on... But the apple ID to that iPad is locked . I tried to recover the password by having an email sent to the person's account (which we have access to and which is also the email associated with his Apple id) but the email isn’t going through. Tried 4 times to recover by email to no avail. Checked spam/junk folders and there’s nothing there. Then made the mistake of trying to do a restore through iTunes. Now I can’t even get into the phone. The first page says “Hola” as if it were a brand new phone, then swipe and it asks for the Apple ID password associated with that email account and now I can’t get past that screen to get to the home screen. So frustrating! I need your help guys...