Pls am an IT support for a a company in festac we make use of spectranet network and its reall annoying and could cost me my job.
The thing keeps disconnecting all computers connected to it and staffs have to reconnect each time.
Please gurus in the house who have worked or working as a tech support give me a way to fix this issue pls. What are the procedures to take to improve the internet connection in my place of work to make it smooth.

Thanks a lot am banking on this information from you guys

tgmservice:
Pls am an IT support for a a company in festac we make use of spectranet network and its reall annoying and could cost me my job.
The thing keeps disconnecting all computers connected to it and staffs have to reconnect each time.
Please gurus in the house who have worked or working as a tech support give me a way to fix this issue pls. What are the procedures to take to improve the internet connection in my place of work to make it smooth.

Thanks a lot am banking on this information from you guys

like how many systems are u connecting to the spectranet router,

tgmservice:
Pls am an IT support for a a company in festac we make use of spectranet network and its reall annoying and could cost me my job.
The thing keeps disconnecting all computers connected to it and staffs have to reconnect each time.
Please gurus in the house who have worked or working as a tech support give me a way to fix this issue pls. What are the procedures to take to improve the internet connection in my place of work to make it smooth.

Thanks a lot am banking on this information from you guys

Let's sort it out over the phone 0 8 0 6 7 5 4 9 5 0 6. I may not have time to check this forum back soon.

kay2dot:



Let's sort it out over the phone 0 8 0 6 7 5 4 9 5 0 6. I may not have time to check this forum back soon.

ok thanks

raski04:
like how many systems are u connecting to the spectranet router,

14 systems

Simple troubleshooting. Get internet connection from another network provider, say swift. If disconnection persists then you should know where to start from.

tgmservice:
Pls am an IT support for a a company in festac we make use of spectranet network and its reall annoying and could cost me my job.
The thing keeps disconnecting all computers connected to it and staffs have to reconnect each time.
Please gurus in the house who have worked or working as a tech support give me a way to fix this issue pls. What are the procedures to take to improve the internet connection in my place of work to make it smooth.

Thanks a lot am banking on this information from you guys

Hello brother, I know how it feels to use an epileptic network and everyone expects you to make it work cos u're the IT guy. Well let's get down to biz, the first step would be to access signal strength of your provider; I know for sure that Spectranet is crappy in festac, if it's a signal issue, you could get a directional antenna to help boast your signal. You can find them everywhere, google rapid bts, on even on nairaland they have some cool products.

Secondly, you might need to check the router configuration and Find out if you have a bandwidth limit set, if yes then remove the restrictions also u might need to check hardware defects and ensure that the firmware isn't going crazy.

If all above fails, it will be worthwhile to try a different service provider like the guy above said try Swift they have better network coverage.

All the best.....

saint2ace:


Hello brother, I know how it feels to use an epileptic network and everyone expects you to make it work cos u're the IT guy. Well let's get down to biz, the first step would be to access signal strength of your provider; I know for sure that Spectranet is crappy in festac, if it's a signal issue, you could get a directional antenna to help boast your signal. You can find them everywhere, google rapid bts, on even on nairaland they have some cool products.

Secondly, you might need to check the router configuration and Find out if you have a bandwidth limit set, if yes then remove the restrictions also u might need to check hardware defects and ensure that the firmware isn't going crazy.

If all above fails, it will be worthwhile to try a different service provider like the guy above said try Swift they have better network coverage.

All the best.....

THANKS BRO I APPRECIATE

tgmservice:
THANKS BRO I APPRECIATE

U're Welcome

spectranet have been displaying serious connectivity issues for the last three days. i am a heavy night downloader, and right now, they are on 50kbps . normally, this would be 1mbps.

i dont believe it's a signal strength thing; its something from their back end.