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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Vacancy For A Customer Relationship Management Executive (Salary Is ₦85,000) (2939 Views)
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Vacancy For A Customer Relationship Management Executive (Salary Is ₦85,000) by thejobmag: 1:20pm On Jul 27, 2016 |
The incumbent will be responsible for the attracting, retaining and generating new business referrals from both new and existing customers; whilst analysing market and customer information on sales data. This role would provide support to all customer service delivery initiatives, maintaining a healthy business-customer relationship with all customers. Responsibilities They will include: - You will be responsible for welcoming and greeting customers in a courteous professional manner - You will proactively seek to enhance customer’s experience; respond to customers’ requests or preferences and measure service satisfaction through surveys, short questionnaires, and other communication channels. - You will be responsible for managing customer database and analysing customer trends such as lifestyle, spending pattern as well as other factors that affect customer business - Customer relationship management is core to your role, so you must be able to maintain customer relationship through periodic phone calls, SMS, emails, newsletters etc. in order to re-attract, retain and ensure business continuity. If you think you’ve got what it takes and can take up this role, then we would like you to have the following competencies Desired Competencies - Be great at researching with an ability to design qualitative & quantitative research methodologies - You should have good analytical and numerate skills; your ability to design questionnaires, source sample base and interpret results from data is also required for this role - We would love you to have a degree in market research, business administration, marketing, statistics, sociology, psychology or related fields. You should also be able to communicate in both verbal and written forms. - Proficiency in the use of Microsoft Excel, PowerPoint and Word is desired. However, familiarity with other statistics software like SPSS, SAS or AMOS will give you an edge. - A professional qualification in CRM would give you an added advantage. Do you have these skills or you know someone who does? Apply here https://thejobmag.com/jobs/available/57/customer-management-executive, or share this post with them |
Re: Vacancy For A Customer Relationship Management Executive (Salary Is ₦85,000) by thejobmag: 11:43am On Jul 28, 2016 |
Hi, guys. So, we've scheduled the first batch of interviews for this position for tomorrow. If you applied for the job, please check your email inbox later today to see if you've been invited for the interview. All the best, thejobmag.com thejobmag: |
Re: Vacancy For A Customer Relationship Management Executive (Salary Is ₦85,000) by thejobmag: 11:25am On Aug 17, 2016 |
Hello, everyone. We are still accepting applications for this role. Are you interested, or know anyone who is? Check it this and apply! thejobmag: 1 Like |
Re: Vacancy For A Customer Relationship Management Executive (Salary Is ₦85,000) by Appliedmaths(m): 11:58am On Aug 17, 2016 |
thejobmag: How many people do you need? |
Re: Vacancy For A Customer Relationship Management Executive (Salary Is ₦85,000) by thejobmag: 2:27pm On Aug 17, 2016 |
One person. Appliedmaths: |
Re: Vacancy For A Customer Relationship Management Executive (Salary Is ₦85,000) by Godfavourme: 10:44pm On Aug 17, 2016 |
thejobmag: You need just one person yet the person is not among all the applications you've received do far. Job mag huh 3 Likes |
Re: Vacancy For A Customer Relationship Management Executive (Salary Is ₦85,000) by thejobmag: 10:18am On Aug 18, 2016 |
Why do you think that is? Godfavourme: |
Re: Vacancy For A Customer Relationship Management Executive (Salary Is ₦85,000) by ese2idisi: 11:09am On Aug 18, 2016 |
Is there an email address one can send the application to rather through that link? A mail will be better, just get across |
Re: Vacancy For A Customer Relationship Management Executive (Salary Is ₦85,000) by thejobmag: 11:50am On Aug 18, 2016 |
This one: applications@thejobmag.com ese2idisi: |
Re: Vacancy For A Customer Relationship Management Executive (Salary Is ₦85,000) by xpensv: 12:00pm On Aug 18, 2016 |
I wil be rounding up my service first week of October, can I apply? |
Re: Vacancy For A Customer Relationship Management Executive (Salary Is ₦85,000) by thejobmag: 2:21pm On Aug 18, 2016 |
If you are qualified for it, yes please, go ahead. xpensv: |
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