Oracle E-Business suite Applications Customer Relationship Management online Training Course.Magnific Training Institute is the Best in the world.This course examines the fundamental concepts and techniques .It provides an introductory about the customer relationship and managements of three major episodes in this Oracle Apps CRM .This course is designed to provide an overview of the CRM.Most companies today use CRM (or customer relationship management) to ... the use cases, trends, processes and applications associated with CRM.Attend a Free Demo session starts today.
New Batch Starting Soon..!!

The general CRM course content is as follows:

Overview of Lead to Order Process
Describe Ebusiness Suite
Associate job roles with the basic sales flow
Describe customer types
Describe lead to order process
Overview of Sales Products
Describe different sales products in the Sales Family
Difference between Oracle Sales and Telesales
Configuration of CRM foundation
Resource Manager
Task Manager
Notes
Interaction History
Territory Manager
Customers
Describe the Trading Community Architecture (TCA) model
Explain the customer types
Create and maintain customer information
Install Base
Overview of Oracle Install Base
Item configuration for Install Base
Install Base user interface
Viewing information of an item instance
Teleservice
Introduction to Oracle Teleservice
Service Request Creation
Setups and configurations required for Teleservice
Service Request to Resolution Process
Service Contracts
Overview of Service Contracts
Setups and Configurations
Service Contracts Integration with other modules
Lead Management
Introduction to Lead Management
Setups and configurations for Lead Management
Lead Creation
info@magnifictraining.com
INDIA:+91 9052666559
USA:+1-847-787-7647
www.msdynamicsaxonlinetraining.com