1.Never leave your customers hanging
Don’t let a prospect leave without talking to them. Acknowledge them, and make them feel welcome. They may not buy something today, but they will surely be back another time if they feel you made an effort.


2.Always follow up when you say you will
Write yourself a note on your calendar to follow up on a specific date with your customer, and call them first. Let them know that you remembered and already have the change in motion. They will appreciate that you cared enough to update them.


3. Don't hesitate to apologize when a problem occurs.


4. Help with a smile.

Conclusion
Your customers will evaluate whether they can trust you based on your reliability, openness, competence and compassion. Start by being reliable. Be proactive. Take the lead. And let your customers know that you can be counted on. If you can’t be reliable for the little things, your customers will never trust you to be reliable for the big things.