Job Details
Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Opens customer accounts by recording account information.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Maintains customer records by updating account information.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every call
Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns

Company
acada telecoms international ltd

Job Level
Experienced (Non-Manager)

Location
Lagos

Specialization
Customer Service

Job Type
Full-Time

Minimum Qualification
HND

Preferred Years of Experience
1 - 3 years

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