I can no longer pull down notification and shortcut bar on my TECNO 8h and I don't know why because the phone is not faulty at all.

I mean something like this.

Try clearing the System UI data

I don't really understand that

.

Try to download another launcher and let's see

whiteraven:
I can no longer pull down notification and shortcut bar on my TECNO 8h and I don't know why because the phone is not faulty at all.

Same here

Do a factory reset of the phone

I just tried clearing the system UI cache but it doesn't work

Yes, That should probably fix it. Do a hard reset, but back up your files on a PC

missslimzy:
Do a factory reset of the phone

:DThanks ya all, i will do the factory reset as suggested. But won't it wipe out my files.

whiteraven:
:DThanks ya all, i will do the factory reset as suggested. But won't it wipe out my files.

It will, you'll have to backup your files

Have u tried on ur phone, did it work

And I don't know how to do the backup and the factory reset

whiteraven:
Have u tried on ur phone, did it work

Not yet