MultiChoice Nigeria, owners of DStv has reiterated its commitment to better service delivery to its subscribers.

The company said greater attention is being paid to issues that affect subscribers’ enjoyment of DStv services. Notable among these are signal loss, subscription payment and reconnection, customer care services, Free-to-Air channels and hardware related issues.

“We put our customers first at all times and hold them in high very esteem. We are committed to delivering world class service to our customers and proud to say we are the first video entertainment company to implement new subscriber initiatives requested by the Consumer Protection Council (CPC). Over the past year, we have worked closely with the CPC to identify our customers’ areas of need and made a commitment towards implementing solutions that will resonate with our customers and lead to improved service,” the company said.

On the issue of customer care services, MultiChoice explained that the call centre hours have been extended to accommodate more queries.

“Call centre operating hours are now 8am to 9pm on Saturdays, Sunday and public holidays. In addition, toll free numbers have been introduced on major network providers”, MultiChoice stated. The toll free lines are 09090630333 for Etisalat, 070806303


http://digitalclique.com.ng/dstv-rolls-out-toll-free-numbers/

Nice one,I hope it's gonna be connecting sha.

That second number is not complete op, and what network is that?

To even get them through the normal lines na war atimes