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Customer Care Representative - Jobs/Vacancies - Nairaland

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Customer Care Representative / Graduate Customer Care Representative Needed! / Customer Care Representative! (2) (3) (4)

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Customer Care Representative by prohub: 7:27am On Oct 06, 2016
The Pro-Hub team of high-caliber professionals has a diverse mix of expertise and experience, from mobile financial services specialists to regulatory experts and economists and management consultants. Each member of the Pro-Hub team, however, shares a set of common traits: flexibility, passion, team spirit and a commitment to uncovering hidden opportunities and producing actionable impacts for our clients.



CURRENT OPENINGS

We are looking for passionate, pragmatic and creative candidates to fill this position below.

Graduate Customer Service Representative

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Key Responsibilities:

Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Advise on company information.
Answer questions about products and services.
Act as the company gatekeeper.
Proffer solutions to customers query.
Attempt to persuade customer to reconsider cancellation.
Inform customer of new products and services.
Sell products and services.
Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered.
Close out or open call records.
Compile reports on overall customer satisfaction.
Handle changes in policies or renewals.

Requirements:

Bsc or HND in any discipline.
Experience in customer service is an added advantage.
Good interpersonal skills.
Good communication skill (Spoken and Written)
Ability to work under pressure.

Candidate should address their application leter to Admin Manager and foward resum's to hr@prohubglobal.com

Re: Customer Care Representative by iffydave: 9:57am On Oct 06, 2016
Customer Service Representative Aug 08, 2015

Customer Service Representative Oct. 13, 2015


Customer Service Representative June 13, 2016


Customer Service Representative Oct. 6, 2016


Within one year you have posted the same FAKE vacancy 4 times.



Una no dey tire

3 Likes

Re: Customer Care Representative by oyintutu: 9:59am On Oct 06, 2016
VACANCIES
AN EXPERIENCED PRODUCTION PERSONALLY THAT STUDY FOOD TECHNOLOGY, SCIENCE LAB TECH OR FOOD SCIENTIST.


Job Description
Should be able to give daily report
Should be good in quality control supervisor in visual examination
Good in production


The profile of an ideal candidate:
Must be a MALE or FEMALE Nigerian Graduate in the discipline confident & fluent in written and spoken English possesses working knowledge at least 2-5 years’ experience on the feild

Requirements
Must have minimum BSc / HND certificate Must be able to speak and write good English
Must be a team player but also highly independent in solving problems
Must have good dress sense
Not more than 25 - 30 years with Good problem solving
skills
Must have good inter-personal relationship skills and an In-depth MsOffice/Computer skills is required
Ability to do things in an unconventional way or think outside the box
Must reside in Lagos

Remuneration
Attractive salary package
How to apply
To apply, interested candidates should send application letter and their CV to oyins22foods@gmail.com on or before wed October11th, 2016.

Note : only shortlisted candidates will be contacted. No need applying if you do not meet the requirements.
Re: Customer Care Representative by Gistboy: 10:12am On Oct 06, 2016
deadline please

(1) (Reply)

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