Murtala Muhammed Airport often referred to as MMA2 started operation may 2007 in Lagos.

Job Title: Airport Terminal Manager

Description

Responsible for the overall operation of the MMA2 airport terminal, ensuring Budget targets are achieved; customer requirements are met and exceeded in accordance with contracted service level agreements.
Ensure close customer contact and management of the airport personnel such that the highest operational standards are achieved especially with regard to Company and Airport Health and Safety Policies and other governing bodies, among other duties.
Also expected to be in charge of the various aspects of the terminal operations, and should have strong knowledge of the issues pertaining to the facility; communicate and execute solutions in a very effective manner; must ensure that relevant local, state, and federal regulations are met, as well as promote and encourage safety; should have experience in scheduling work, shop organization operations, and engines/operating systems.

Role Objectives

To deliver and exceed Budget contribution targets.
To manage and supervise the smooth running of the day to day operation at your respective airport.
Management, support and development of the staff at your base, identifying training requirements as appropriate.
Direct transportation activities to maintain efficiency, profitability and customer satisfaction.
Monitor budget, operational metrics, and compliance throughout terminal.
Oversee the entire terminal, including driver and dispatch personnel.
Handle customer complaints and revise processes to improve service.
Daily review of operational performance, structure and staffing levels to ensure excellent service delivery.
Management of budget for your base to ensure optimum performance both financially and operationally.
To ensure regular customer contact locally ensuring all issues are dealt with in a proactive and positive approach.
To ensure that you deal with, in a timely manner, all aspects of Recruitment, Health and Safety, Training, Performance Management and all Company Policies including Grievance, Disciplinary and Equal Opportunities to ensure that the needs of the business are met, seeking support from the respective senior management team where necessary.
To play a proactive part in meeting the Company Business objectives.
To comply with all reporting requirements with regard to financial performance and the Company’s Quality Management System.
Ensure relevant administration duties required daily, weekly, monthly as completed according to procedures.
To ensure compliance to relevant Quality standards.
To ensure your direct manager is informed of all business critical issues at all times such that quality, safety and financial performance is understood by the senior management at all times.
Any other duties as may be requested from time to time in order to meet the operational needs of the business.
DETAILS OF APPLICATION... http://pinggin.com/recruitment-murtala-muhammed-airport-terminal-two/