We are currently recruiting for the following positions for one of the leading Mobile phone Manufacturing company in Nigeria

Job Title: Customer Service Officer
Location: LAGOS (IKEJA)

Duties and Responsibilities
• Determines requirements by working with customers.
• Answers inquiries by clarifying desired information; researching, locating, and providing information.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
• Keeps equipment operational by following established procedures; reporting malfunctions.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Experience and Qualifications
• 1-2 years similar work experience
• HND/BSC
• AGE: 20-28 YEARS


Job Title: Sales Promoter
Location: LAGOS (AJAH AND LEKKI)

Main duties for sales promoters:
• Provide excellent experience to customer and push our client sales in outlet
• Build a community of loyal our client customer
• Solve customer query/issues pertaining our client device or services
• Provide daily care & maintain tidiness of our client store.

Experience and Qualifications
• Up to one year similar work experience
• SSCE, OND, and NCE holder
• Smart and must have good knowledge of Android phone operation
• AGE: Not more than 28 years old

JOB TITLE: MOBILE PHONE TECHNICIAN
LOCATIONS: LAGOS (IKEJA)

Duties and Responsibilities
• Performs all repairs, rework, test and documentation steps necessary to proceed
Troubleshoots down to the component level, repairs and documents all failures
• Responsible for fault finding and repair
• Refurbishes mobile phones, wireless devices and other related models
• Implements locking/unlocking, language change and profiling of mobiles.
• Disassemble/reassemble down to board and component levels.
• Repairs accurately
• Handles customer requests for technical assistance

Experience and Qualifications
• Up to 2 years similar work experience
• SSCE, OND, and NCE holder
• AGE: 20-28 YEARS

How to Apply
Interested and qualified candidates should send their applications and CV (in MS Word or PDF Format) stating their desired position and locations as the subject of the mail to yinka@firstkatalystmarketing.com
For Information
Call Yinka on 08161610344 or 09090174864