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Nairaland Forum / Science/Technology / Webmasters / HELP How Do I Cancel My Hosting Account And Domain? (3912 Views)
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HELP How Do I Cancel My Hosting Account And Domain? by Nafizzey(m): 2:15pm On Nov 07, 2016 |
I opened a personal website late last year and I hosted on a paid Hosting plan (For a 1 year service) and since then I have not been using the site due to some situation. Presently my account is due to expire in a week time and the Host/Domain Providers are notifying me to pay for continuation of service which I'm no longer interested. So how do I terminate or Close the account completely? Thank you |
Re: HELP How Do I Cancel My Hosting Account And Domain? by kokertalented: 2:31pm On Nov 07, 2016 |
Nafizzey: just login to ur dashboard and click " De-Activate" 2 Likes |
Re: HELP How Do I Cancel My Hosting Account And Domain? by markbenny(m): 2:54pm On Nov 07, 2016 |
Make sure that auto-renew is not enabled, else you will be automatically charged for a renewal, unless of course it is set to manual renewal. once you do not renew, the domain name will be held for a while after which it will be dissociated from your account and become 'parked' by your registrar, in the same manner, you site details will be held in the hosting account and after a few weeks it will be marked for deletion, so just disable auto renew and take a chill pill or you contact customer care to guide you through 3 Likes |
Re: HELP How Do I Cancel My Hosting Account And Domain? by Nafizzey(m): 3:03pm On Nov 07, 2016 |
markbenny:How do I know if auto renewal is enabled or not let me disabled it As soon as possible please.? |
Re: HELP How Do I Cancel My Hosting Account And Domain? by markbenny(m): 3:07pm On Nov 07, 2016 |
go to your payment gateway or where the notification is showing for expiry, you did not mention what registrar you used, so know way i can know exactly what or where Nafizzey: 1 Like |
Re: HELP How Do I Cancel My Hosting Account And Domain? by SmartMugu: 6:18am On Nov 08, 2016 |
Depending on how professional your hosting service provider is, you should be provided with your subscription details and a reference to making changes to your account - which includes termination of your service which you are currently concerned about. Otherwise, there should be a phone number, an email address, a contact form or at the least a chat means to reach someone from their end to make such requests. If you don't have access to any of those, then you may need to ask yourself if your hosting service intends taking advantage of their clients via any auto-payment methods they may offer. 1 Like |
Re: HELP How Do I Cancel My Hosting Account And Domain? by hottathanfire(m): 6:23am On Nov 08, 2016 |
The responses should be able to guide you 1 Like |
Re: HELP How Do I Cancel My Hosting Account And Domain? by justFEARLESS(m): 6:30am On Nov 08, 2016 |
God bless God for igirigi Igirigi potential Ambassador. |
Re: HELP How Do I Cancel My Hosting Account And Domain? by Nafizzey(m): 6:31am On Nov 08, 2016 |
SmartMugu:I have contacted the site admin over the issue.. I hope I succeed. |
Re: HELP How Do I Cancel My Hosting Account And Domain? by Nafizzey(m): 6:33am On Nov 08, 2016 |
markbenny:I am using Domainking, I posted the issue on their page here on nairaland. I just saw the thread. I hope the resolve the issue honestly . Thank you 1 Like |
Re: HELP How Do I Cancel My Hosting Account And Domain? by SmartMugu: 6:49am On Nov 08, 2016 |
Nafizzey:Are you concerned about being auto-charged or you just want to cancel your service asap? Most hosting provideos I know of offer means of turning off auto-charge for their clients from within their portal. 1 Like |
Re: HELP How Do I Cancel My Hosting Account And Domain? by BIGTinfotech: 7:10am On Nov 08, 2016 |
You can deactivate your account, but make sure your domain name is parked so you can use it again if you wish, else it would be unavailable after a while. Chat with the hosting company care agent. They'd be of meaningful help. 1 Like |
Re: HELP How Do I Cancel My Hosting Account And Domain? by Nafizzey(m): 7:15am On Nov 08, 2016 |
SmartMugu:I am concerned about been auto charge because I suspect they still have my bank details through which I paid last year... |
Re: HELP How Do I Cancel My Hosting Account And Domain? by sakalisis(m): 7:22am On Nov 08, 2016 |
Go thru your profile setting and you will see where to diable autorenewal |
Re: HELP How Do I Cancel My Hosting Account And Domain? by JideTheBlogger(m): 8:37am On Nov 08, 2016 |
Remove all your payment cards or methods from the site to avoid stories that touch... |
Re: HELP How Do I Cancel My Hosting Account And Domain? by drehdinho(m): 9:30am On Nov 08, 2016 |
BIGTinfotech: How can someone park the expired domain for later use ? Please shed more light . |
Re: HELP How Do I Cancel My Hosting Account And Domain? by BIGTinfotech: 9:47am On Nov 08, 2016 |
Your hosting company can help you do that, although they might charge a token for it. drehdinho: |
Re: HELP How Do I Cancel My Hosting Account And Domain? by craves(m): 9:48am On Nov 08, 2016 |
this poster won just show himself. No offence though, Its either ur not the one that opened the account or you wanna assist somone outthere... If truely your are the one that personaly bought the domain name and hosting, did all file transfer, set DNS and the rest. Then deactivating the account shouldnt be a problem to u cos i see it as a far lesser task than the processes i mentioned above 1 Like |
Re: HELP How Do I Cancel My Hosting Account And Domain? by Nafizzey(m): 10:16am On Nov 08, 2016 |
craves:It's my account man, I personally opened it. The issue is I have been using the site and I have just a single article since I opened the last year.. Since then the site has been abandoned by Me. I saved my log in details in PC I used to open the site which is not presently with me now and I have forgotten the log in details.. I am presently using phone... |
Re: HELP How Do I Cancel My Hosting Account And Domain? by sunnysunny(m): 2:34pm On Nov 08, 2016 |
Hello Guy. how much do you pay for the plan per year maybe i can buy it over. please tell me how much they will charge you for another one year? |
Re: HELP How Do I Cancel My Hosting Account And Domain? by Nafizzey(m): 5:29pm On Nov 08, 2016 |
sunnysunny:#3,200 |
Re: HELP How Do I Cancel My Hosting Account And Domain? by Justpassingby2(m): 9:37pm On Nov 08, 2016 |
Pls I would love to buy d site.. Cnt.. Osamojeohimaidami @gmail.com |
Re: HELP How Do I Cancel My Hosting Account And Domain? by BrainnewsNg(f): 7:16am On Nov 10, 2016 |
markbenny: Wonderful opinion 1 Like 1 Share |
Re: HELP How Do I Cancel My Hosting Account And Domain? by sunnysunny(m): 1:47pm On Nov 11, 2016 |
Nafizzey: Like seriously. which hosting company are u using and where are they located and do you have the login details so that i can buy and continue using it? |
Re: HELP How Do I Cancel My Hosting Account And Domain? by Nafizzey(m): 4:41pm On Nov 18, 2016 |
sunnysunny:sorry is domainking.ng. |
Re: HELP How Do I Cancel My Hosting Account And Domain? by Nafizzey(m): 4:41pm On Nov 18, 2016 |
sunnysunny:sorry for late reply it is domainking.com.ng. |
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