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Ecobank Plc...my Nightmare by Swagahyk(m): 8:26pm On Dec 02, 2016 |
I have been using this bank for years from the days if Oceanic Bank till the present Ecobank. Seriously i have never smiled transacting with them. At Rumuokoro, portharcourt, we will stand on queue inside the bank from 11am to 5pm just to withdraw from the counter (..don't ask about my ATM card...things happened ), there u will see different characters, the crying customers, the wailers, even the ones threatening to beat up a staff if they end up not been paid after spending the whole day trying to get their money. Back at Choba ( Uniport branch) i have to submit my booklet at the counter as early as 9am, go to lecture, come back around 12 or 1pm just to be number 5 to get paid (..maybe those people been paid since morning submitted theirs the previous day...LOL). Things got a little better when i got my ATM card and Mobile app. Aa a participant of MMM, whenever am matched to pay someone, i have to do that as early as 6am so the recipient will receive the money/alert before 6am the next morning, contact the bank they will tell you they are waiting for authorization,(... i wonder what that means so frustrating). I don't bother trying ATM transfers, because the last 3 times i tried, i had to go to the nearest branch to fill that annoying form (...i was debited, but my recipient didn't receive any fund). Currently my Ecobank mobile app is a joke, even if i transfer N2000, i cant do any again for that day, telling me that I've exceeded my daily transfer limit (...like seriously?? N2000 only). i had to call customer care line just for them to tell me i can do transfer ONLY ONCE in a whole day( what a bank...that's pathetic) as at the time am typing this, Ecobank is owning me N22500 ( N12500 they debited on Tuesday promise to reverse it after 3 working days and N10000 they debited today.( i pray they pay me back before next year) People are suggesting i open account with Akwa Savings or any Mcrofinance Bank, they are more reliable than Ecobank. So am wondering if am the only one going/has gone through this Ecobank shit. (...Pan African bank indeed) |
Re: Ecobank Plc...my Nightmare by udemejack(m): 9:23pm On Dec 02, 2016 |
you are not alone on this. thats why uptil today i canot remember were i kept their ATM,widrawal booklet or even the Acct number,i dump their ass 1 Like 1 Share |
Re: Ecobank Plc...my Nightmare by Swagahyk(m): 10:24pm On Dec 02, 2016 |
udemejack:good to know am not alone in this mess. though am having a new account with Diamond bank soon |
Re: Ecobank Plc...my Nightmare by Tajbol4splend(m): 11:17pm On Dec 02, 2016 |
Too bad, don't you have GTB there? |
Re: Ecobank Plc...my Nightmare by udemejack(m): 5:40am On Dec 03, 2016 |
Swagahyk:Better |
Re: Ecobank Plc...my Nightmare by Swagahyk(m): 6:48am On Dec 03, 2016 |
Tajbol4splend:GTB is here, i don't need a bank I will spend thousands to get to the nearest branch. GTB ain't common here in Akwa Ibom |
Re: Ecobank Plc...my Nightmare by Rhayour: 9:27am On Dec 03, 2016 |
Swagahyk: Wow...I cant imagine you alone going through all of these. Why not send a mail to them with your account number and telephone number via ENGcontactcentre@ecobank.com or chat with them on their WhatsApp 0808 760 3717. The WhatsApp is only available on weekdays though. |
Re: Ecobank Plc...my Nightmare by Tajbol4splend(m): 11:01am On Dec 03, 2016 |
Swagahyk: I see |
Re: Ecobank Plc...my Nightmare by Swagahyk(m): 2:43pm On Dec 03, 2016 |
Rhayour:I have tried chatting with them via mobile app live chat, they will always refer me to thier nearest branch. anyway I will try the WhatsApp chat though... Thanx |
Re: Ecobank Plc...my Nightmare by Rhayour: 7:11pm On Dec 03, 2016 |
Swagahyk: But sending them a mail has worked for me severally. I am sure if u do u surely will get a feedback. |
Re: Ecobank Plc...my Nightmare by Sirpluv: 8:31pm On Dec 03, 2016 |
Swagahyk:Where in akwa ibom? the 1 in oron is worst. . . . |
Re: Ecobank Plc...my Nightmare by Swagahyk(m): 7:36am On Dec 04, 2016 |
Sirpluv:Uyo, Abak road |
Re: Ecobank Plc...my Nightmare by Sirpluv: 3:46pm On Dec 04, 2016 |
Swagahyk:Ok. . . that shit of a bank is worst. . . in oron here . . . smh. |
Re: Ecobank Plc...my Nightmare by Swagahyk(m): 7:55pm On Dec 06, 2016 |
finally Ecobank has attended to me like a VIP. first of its kind. all my money remitted to me, mobile app is now working fine. atleast Nairaland has helped me. |
Re: Ecobank Plc...my Nightmare by thecrush: 10:35pm On Dec 06, 2016 |
Swagahyk:ECObank is the same horror in all branches nationwide...hugrhh!.. I had Oceanic bank and then NYSC now forced me to use ECO...2 freaking accounts..I have had issues with two of their Uyo branches, Ibadan, Lagos...haba! udemejack: |
Re: Ecobank Plc...my Nightmare by thecrush: 10:36pm On Dec 06, 2016 |
Sirpluv: Ecobank--- I had an experience with them in 2012 when the customer service lady was just pressing her phone while i was talking to her... The one in Ikot ekpene rd was soo rude to customers .... I hope sey dem done change dem sha |
Re: Ecobank Plc...my Nightmare by Swagahyk(m): 7:34am On Dec 07, 2016 |
thecrush: These customer attendants can be rude. one of the ladies in Uniport branch...one will wonder if there was any interview on her before she got employed. |
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