I am currently working with a few medical colleagues in partnership with major healthcare stake holders in Nigeria on bringing world class medical care to the Nigerian population. We are very interested in hearing from the masses in order to fully understand your current thoughts, needs and desires in the ideal medical practice.

We would sincerely appreciate you taking a few minutes to complete this survey to enable us to better serve your needs. We strongly believe that Nigerians should have access to world class medical care and will work hard to make this a reality!

https://www.surveymonkey.com/r/Z6THZ2F

Thank You!

Your feedback is greatly appreciated. Feel free to post directly with what you want in your ideal primary care practice.

Thanks!

Our health sector is so disjointed, that a complete and total overhaul from bottom to top is required (not only logistics, but also healthcare providers and professionals).
Politicians and the wealthy don't necessarily require primary care, because when they catch a cold, they fly abroad for cough mixture(the only time they require our local hospitals, is when the anti-graft agencies are hunting them).
A lot of investment in Persons,training,hardware and logistics is required.
How do you intend to tackle all this shortfalls?

Lexusgs430:
Our health sector is so disjointed, that a complete and total overhaul from bottom to top is required (not only logistics, but also healthcare providers and professionals).
Politicians and the wealthy don't necessarily require primary care, because when they catch a cold, they fly abroad for cough mixture(the only time they require our local hospitals, is when the anti-graft agencies are hunting them).
A lot of investment in Persons,training,hardware and logistics is required.
How do you intend to tackle all this shortfalls?

Appears daunting eh. You certainly have a valid point that our health sector is disjointed and a bottom to top comprehensive overhaul would ideally be an appropriate prescription for success. However, I believe its fair to say that it would not be practical or realistic in present day Nigeria. There are a multitude of reasons for the present state of affairs i.e inadequate governmental spending on healthcare (haven't met the previously hopeful terms of the Abuja declaration from 2001), poor regulatory environment, low barrier to entry leading to an excess of sub-par players in the market, increased and sometimes necessary utilization of medical tourism as you referenced to name a few.

With that said, I firmly believe that the private sector has to take charge in these affairs and start the march in the right direction. The public sector can then be positively influenced and will not have a choice but to follow along. I personally have been fortunate to study and practice medicine in a more mature healthcare market with the appropriate infrastructure and cutting edge medical technology. Though the US has its cost and sustainability concerns, the lessons learned can certainly benefit a young immature healthcare market like Nigeria that is still struggling to provide necessary access to quality care.

I aim to provide the average Nigerian consumer with the quality care he/she deserves by leveraging technology, vertical integration of services and the expertise garnered by myself and colleagues. All while utilizing the large medical human capital already present in Nigeria (as evidenced by our significant representation as excellent and high achieving healthcare practitioners across major developed markets), providing the appropriate training to supplement their fundamental medical training while elevating the standard of care, optimizing the logistics of healthcare delivery and technological integration to weed out excess/redundant services in the healthcare system.

It is a formidable task but I would submit that hardworking Nigerians with their associated economic emergence when looking at key economic and population indicators (not just the short term view) are ready for this healthcare revolution. It will require bright minded passionate individuals like myself to make this a reality!

The view points and opinions of people just like yourself are what is necessary to customize care delivery.

We would sincerely appreciate you taking a few minutes to complete this survey to enable us to better serve your needs. We strongly believe that Nigerians should have access to world class medical care and will work hard to make this a reality!

https://www.surveymonkey.com/r/Z6THZ2F

I agree with your assertions, but all your valid points can only be implemented within a system that is willing to change.
Some health practitioners are happy with the current trend (if they are not, they would have attempted to change business as usual mantra)
Are you presently relating with current stakeholders, regarding any attempts made to change the current system? Ministry of Health and other relevant governmental bodies?
Would fill out the survey............

Lexusgs430:
I agree with your assertions, but all your valid points can only be implemented within a system that is willing to change.
Some health practitioners are happy with the current trend (if they are not, they would have attempted to change business as usual mantra)
Are you presently relating with current stakeholders, regarding any attempts made to change the current system? Ministry of Health and other relevant governmental bodies?
Would fill out the survey............

I hear you...your thoughts reflect the frustration and general sentiment shared by the masses due to many years of the status quo across sectors. I agree that that there is a significant amount of inertia within our system that threatens to prohibit change. However, I believe we can learn from our colleagues in the business sector and realize that change is always possible. Let's take the emergence of ecommerce in Nigeria for example. If I had told you 10years ago that you would be able to sit at home and order an item on your computer and have it delivered to you within 48hrs as billed you would probably say I was crazy..." for this naija where we dey? Lol". Considering we barely have a functional postal system on top of the logistical nightmare of the poor infrastructure and traffic. Yet a few bright minds from Harvard (jumia) and another visionary in sim shagaya (konga) through hard work and creativity have made this a present day reality.
Once the consumer is exposed to quality product or experience they will continue to demand excellence which necessitates competition in the market to continue to deliver at the new expected standard.

2 years from now, if you walked into my practice and received excellent customer service from the minute you came through the door in an aesthetically appeasing environment. You were then triaged by enthusiastic and friendly nursing staff, shortly after seen by a great doctor who laid particular emphasis on the patient-doctor relationship while tasked to perform at international standards. Your pertinent medical records and labs were available to you via an electronic portal such that if you ever were hospitalized or seen at a different location this information would be readily available to guide your medical care. You are also kept within a network of specialist available to you when necessary with access to medical staff for questions and appropriate triage by phone 24/7. Would you not continue to patronize this service? Would you not rave about it and tell the next person? Most importantly, would you personally or allow someone else close to you accept service inferior to this new experienced standard?

Once this grew to a critical mass and consumers as expected flock to the superior experience the market itself would have to adjust. At that point it's all economics driven by you the consumer.

Yes, I am in contact with major stake holders in Nigeria. I understandably can't get into those specifics at this point. Rest assured not only is change possible but it will come because Nigeria can't afford to lag behind forever.

naijadoc2b:


I hear you...your thoughts reflect the frustration and general sentiment shared by the masses due to many years of the status quo across sectors. I agree that that there is a significant amount of inertia within our system that threatens to prohibit change. However, I believe we can learn from our colleagues in the business sector and realize that change is always possible. Let's take the emergence of ecommerce in Nigeria for example. If I had told you 10years ago that you would be able to sit at home and order an item on your computer and have it delivered to you within 48hrs as billed you would probably say I was crazy..." for this naija where we dey? Lol". Considering we barely have a functional postal system on top of the logistical nightmare of the poor infrastructure and traffic. Yet a few bright minds from Harvard (jumia) and another visionary in sim shagaya (konga) through hard work and creativity have made this a present day reality.
Once the consumer is exposed to quality product or experience they will continue to demand excellence which necessitates competition in the market to continue to deliver at the new expected standard.

2 years from now, if you walked into my practice and received excellent customer service from the minute you came through the door in an aesthetically appeasing environment. You were then triaged by enthusiastic and friendly nursing staff, shortly after seen by a great doctor who laid particular emphasis on the patient-doctor relationship while tasked to perform at international standards. Your pertinent medical records and labs were available to you via an electronic portal such that if you ever were hospitalized or seen at a different location this information would be readily available to guide your medical care. You are also kept within a network of specialist available to you when necessary with access to medical staff for questions and appropriate triage by phone 24/7. Would you not continue to patronize this service? Would you not rave about it and tell the next person? Most importantly, would you personally or allow someone else close to you accept service inferior to this new experienced standard?

Once this grew to a critical mass and consumers as expected flock to the superior experience the market itself would have to adjust. At that point it's all economics driven by you the consumer.

Yes, I am in contact with major stake holders in Nigeria. I understandably can't get into those specifics at this point. Rest assured not only is change possible but it will come because Nigeria can't afford to lag behind forever.

I love your enthusiasm and believe, but I would love to add (for the 9ja wey we dey so, our healthcare provisions would run so smoothly and efficiently)?
I hope so. Time they say is a great healer........... We watch and see...............

naijadoc2b:


I hear you...your thoughts reflect the frustration and general sentiment shared by the masses due to many years of the status quo across sectors. I agree that that there is a significant amount of inertia within our system that threatens to prohibit change. However, I believe we can learn from our colleagues in the business sector and realize that change is always possible. Let's take the emergence of ecommerce in Nigeria for example. If I had told you 10years ago that you would be able to sit at home and order an item on your computer and have it delivered to you within 48hrs as billed you would probably say I was crazy..." for this naija where we dey? Lol". Considering we barely have a functional postal system on top of the logistical nightmare of the poor infrastructure and traffic. Yet a few bright minds from Harvard (jumia) and another visionary in sim shagaya (konga) through hard work and creativity have made this a present day reality.
Once the consumer is exposed to quality product or experience they will continue to demand excellence which necessitates competition in the market to continue to deliver at the new expected standard.

2 years from now, if you walked into my practice and received excellent customer service from the minute you came through the door in an aesthetically appeasing environment. You were then triaged by enthusiastic and friendly nursing staff, shortly after seen by a great doctor who laid particular emphasis on the patient-doctor relationship while tasked to perform at international standards. Your pertinent medical records and labs were available to you via an electronic portal such that if you ever were hospitalized or seen at a different location this information would be readily available to guide your medical care. You are also kept within a network of specialist available to you when necessary with access to medical staff for questions and appropriate triage by phone 24/7. Would you not continue to patronize this service? Would you not rave about it and tell the next person? Most importantly, would you personally or allow someone else close to you accept service inferior to this new experienced standard?

Once this grew to a critical mass and consumers as expected flock to the superior experience the market itself would have to adjust. At that point it's all economics driven by you the consumer.

Yes, I am in contact with major stake holders in Nigeria. I understandably can't get into those specifics at this point. Rest assured not only is change possible but it will come because Nigeria can't afford to lag behind forever.

Is all this going to be an holistic approach across all the nooks and crannies or unitary approach?

Essentially yes. That's the only way you can really guarantee quality across the board. It would involve gradual integration while outsourcing what you can if the quality is up to the expected standard

Thanks for the responses thus far. Please keep them coming as your opinion is immensely helpful. I am also open to your continued thoughts and comments on this forum.


We would sincerely appreciate you taking a few minutes to complete this survey to enable us to better serve your needs. We strongly believe that Nigerians should have access to world class medical care and will work hard to make this a reality!

https://www.surveymonkey.com/r/Z6THZ2F