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Customer Care Representative - Jobs/Vacancies - Nairaland

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Consol Limited Customer Care Representative Training 2017 / Graduate Customer Care Representative Needed! / Customer Care Representative! (2) (3) (4)

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Customer Care Representative by prohub: 7:15am On Jan 06, 2017
The Pro-Hub team of high-caliber professionals has a diverse mix of expertise and experience, from mobile financial services specialists to regulatory experts and economists and management consultants. Each member of the Pro-Hub team, however, shares a set of common traits: flexibility, passion, team spirit and a commitment to uncovering hidden opportunities and producing actionable impacts for our clients.



CURRENT OPENINGS

We are looking for passionate, pragmatic and creative candidates to fill this position below.

Graduate Customer Service Representative

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Key Responsibilities:

Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Advise on company information.
Answer questions about products and services.
Act as the company gatekeeper.
Proffer solutions to customers query.
Attempt to persuade customer to reconsider cancellation.
Inform customer of new products and services.
Sell products and services.
Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered.
Close out or open call records.
Compile reports on overall customer satisfaction.
Handle changes in policies or renewals.

Requirements:

Bsc or HND in any discipline.
Experience in customer service is an added advantage.
Good interpersonal skills.
Good communication skill (Spoken and Written)
Ability to work under pressure.

Candidate should address their application leter to Admin Manager and foward resum's to hr@prohubglobal.com

3 Likes 4 Shares

Re: Customer Care Representative by maxwell767(m): 8:15am On Jan 06, 2017
Good
Re: Customer Care Representative by MarshRiley(m): 8:37am On Jan 06, 2017
Sent my application letter and CV
Hope to hear from you guys soon
Re: Customer Care Representative by Nobody: 8:53am On Jan 06, 2017
Sent mine too. Pls ooo abeg this na new year o...
Re: Customer Care Representative by Eddodoh(m): 9:00am On Jan 06, 2017
Sent! Fingers crossed
Re: Customer Care Representative by smart134: 10:05am On Jan 06, 2017
http://saving-me.com/?ref=8095

Apply now and start earning...enjoy d benefits
Re: Customer Care Representative by mariatt(f): 10:33am On Jan 06, 2017
Mail Sent.
Re: Customer Care Representative by Rochero(m): 11:40am On Jan 06, 2017
mariatt:
Mail Sent.
pls can u forward to me ur template of ur application letter to charles4smart@gmail.com
Re: Customer Care Representative by Nafizzey(m): 12:00pm On Jan 06, 2017
prohub:

The Pro-Hub team of high-caliber professionals has a diverse mix of expertise and experience, from mobile financial services specialists to regulatory experts and economists and management consultants. Each member of the Pro-Hub team, however, shares a set of common traits: flexibility, passion, team spirit and a commitment to uncovering hidden opportunities and producing actionable impacts for our clients.



CURRENT OPENINGS

We are looking for passionate, pragmatic and creative candidates to fill this position below.

Graduate Customer Service Representative

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Key Responsibilities:

Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Advise on company information.
Answer questions about products and services.
Act as the company gatekeeper.
Proffer solutions to customers query.
Attempt to persuade customer to reconsider cancellation.
Inform customer of new products and services.
Sell products and services.
Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered.
Close out or open call records.
Compile reports on overall customer satisfaction.
Handle changes in policies or renewals.

Requirements:

Bsc or HND in any discipline.
Experience in customer service is an added advantage.
Good interpersonal skills.
Good communication skill (Spoken and Written)
Ability to work under pressure.

Candidate should address their application leter to Admin Manager and foward resum's to hr@prohubglobal.com
Location?
Re: Customer Care Representative by Musici: 12:38pm On Jan 06, 2017
Nafizzey:
Location?
I wonder
Re: Customer Care Representative by Eddodoh(m): 5:10pm On Jan 06, 2017
Simple research via Google will give u info about the location. No hassle
Re: Customer Care Representative by Nobody: 5:51pm On Jan 06, 2017
Eddodoh:
Simple research via Google will give u info about the location. No hassle

Instead of this rubbish you wrote you could have simply answered the question.

2 Likes

Re: Customer Care Representative by Eddodoh(m): 6:23pm On Jan 06, 2017
ItsTheBachelor:


Instead of this rubbish you wrote you could have simply answered the question.
Sorry, if u feel offended. It wasn't intentional

1 Like

Re: Customer Care Representative by Boldlyslim(f): 6:23am On Jan 13, 2017
Sent, hoping for a good news thanks
Re: Customer Care Representative by paymentvoucher: 8:05am On Jan 13, 2017
LOCATION:

c/o A.N Loko LTD
8 Walter Carrington Crescent
Victoria Island, Lagos
Nigeria.

Phone: +2348120919681

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