Job Title: Government/Stakeholder Customer Complaints Officer

Location: Nigeria

Job Description

The officer for this role will service our forum office in the regions
Key Roles and Responsibilities
His/her duties shall include but not limited to:

Coordinating the resolution of customer complaints coming through NERC, NERC Forum Office, CPC, or any other government agency.
Acting as the interface between Regulatory Dept. and the Customer Care Dept. in the resolution of customer complaints coming through the regulator and other government agencies.
Representing AEDC in all NERC Forum proceedings.
Any other assigned duties.
Qualifications

University degree (Law, Economics, Engineering) Additional Degree an added advantage.
Minimum of 7 years working experience and at least 3 in the power sector.
Other Requirements

Integrity and professionalism
Good interpersonal and Communication skills
Self motivation and self initiative
Skills to do analyses and statistics
Ability to work under pressure and meet deadlines

Application Closing Date
5pm GMT; 16th January, 2017.

http://www.energywatchng.com/governmentstakeholder-customer-complaints-officers-abuja-electricity-distribution-company-aedc-plc/

Deadline is tomorrow.. 16th of January