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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Vacancy For Client Service Officer (customer Care) (932 Views)
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Vacancy For Client Service Officer (customer Care) by aetipower: 4:48pm On Jan 19, 2017 |
Qualification B.A/HND/OND (Mass communication, English, international relation or other related discipline) Minimum of 3 years customer services experience Other certifications will be added advantage Summary of Job Function Provide exceptional customer service to clients. Key responsibilities Handle incoming mails and other materials Collate information Maintain databases Communicate verbally and in writing to answer inquiries and provide information Liaison with internal and external contacts Manage and coordinate the flow of information both internally and externally operate office equipment Responsible to Head of Operations and support Business Development Dept. Work in collaboration with Business Development Dept. Send mails Prepare proposals Visit clients when required Carry out some secretarial duties Support HR in co-ordination of Recruitment/Interview processes Support in co-ordination of certificate/professional programs Any other assignment as may be assigned Job Skills Verbal and written communication skills Time management Interpersonal skills and Team work Customer-service orientation Stress tolerance Knowledge and experience of relevant software applications – Ms-Word, Excel, and Power Point Knowledge of internet Knowledge of administrative and clerical procedures Qualified and interested candidates should forward their CVs to aetipowerrecruitment@gmail.com on/before 28/01/2017 use the position as the subject title. |
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