Client Relations Officer

Location Lagos

General Description

The Client Relations Officer will oversee Front Office Management, Help desk administration, Reservations and Ticketing, Visitors management and general management of the administrative functions as required.

Roles and Responsibilities

Helpdesk Management
Manage the end to end process of the HH helpdesk service.
Manage the internal customer service desk and administer customer satisfaction surveys.
Prepare daily reports and maintain activity log.
Receive all incoming calls and redirect calls appropriately, maintaining a call log.
Provide accurate meeting room status information and communicate accordingly.


Person Specification

Bachelor’s Degree or equivalent in any field
Minimum of 2 years’ experience in a front desk management role or general office administration role
Great interpersonal skills
Great verbal and oral communication skills
Great organizational skills
Great team player
Presentable in appearance
Friendly disposition and personable
Good eye for detail
Ability to work under pressure and meet stipulated deadlines
Ability to multitask.
Good knowledge of Microsoft Office Suite i.e. Microsoft Outlook, Word, Excel, PowerPoint.

Method of Application

Click Here To Apply

Deadline: 28 February, 2017

I already applied and hopefully will be favored.
The brand itself is enough to make you leap for an advancement in your career.