METROGLOBAL NIGERIA PLC.

A consulting company that is into brand packaging and logistics as well as handling of company's projects.

Job Duties:

Customer service representatives typically do the following:
Listen and respond to customers’ needs and concerns
Provide information about products and services
Take orders, determine charges, and oversee billing or payments
Review or make changes to customer accounts
Handle returns or complaints
Record details of customer contacts and actions taken
Research answers or solutions as needed
Refer customers to supervisors, managers, or others who can help


Duties:

Customer service representatives typically do the following:

Listen to customers’ questions and concerns, and provide answers or responses
Provide information about products and services
Take orders, calculate charges, and process billing or payments
Review or make changes to customer accounts
Handle returns or complaints
Record details of customer contacts and actions taken
Review and select standard responses for answers or solutions
Refer customers to supervisors or more experienced employees

Customer service representatives answer questions or requests from customers or the public. They typically answer incoming phone calls, but some also interact with customers face to face, by email, or live chat.

Education and Training:

Customer service representatives typically need a senior school certificate and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have basic computer skills.

Education

Customer service representatives typically need a senior school certificate.

NOTE:
All interested candidates should please forward their cvs or resume to metroglobal15@gmail.com on or before 2nd of April 2017.

Location

Gnld

location plssss

I smell gnld