What Is The Value Of An Online Review? - Webmasters - Nairaland
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| What Is The Value Of An Online Review? by Angela12345: 6:25am On May 05, 2017 |
When a customer is writing a review they will rarely focus on the things your business did 'adequately.' It's human nature to remember highs and lows, not the average. I won't go in-depth on providing a positive customer experience as it's beyond the scope of this article. Ignite Reviewto say providing a positive customer experience is 75% of garnering positive online website reviews. |
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