PaperLace:
ECOBANK?
If those ones deal with you, the bad customer service would continue to echo in your life.

Ecobank is a classic example of buying market wey big pass you. It's not by merger & acquisition. I heard they do tell customers how much you will fill in your withdrawal slip. Your own money o...

Their staff must be overwhelmed. You see that "ability to work under pressure" _they'll prove it and tire.

Pan African Bank indeed.

Sharrap! Ecobank is my bank and you have no right to denigrate them in public like that.

PaperLace:
ECOBANK?
If those ones deal with you, the bad customer service would continue to echo in your life.

Ecobank is a classic example of buying market wey big pass you. It's not by merger & acquisition. I heard they do tell customers how much you will fill in your withdrawal slip. Your own money o...

Their staff must be overwhelmed. You see that "ability to work under pressure" _they'll prove it and tire.

Pan African Bank indeed.

PDPGuy:


The bank must be in distress if the teller has to tell customers the exact amount to withdraw.

LastMumu:


Sharrap! Ecobank is my bank and you have no right to denigrate them in public like that.

Wouldn't you rather bank with us?

abbello:
I encountered the most horrible customer service experience at ecobank yesterday. precisely their m/m way branch in kano state. i went to the bank to do some withdrawals the queue was out of this world but being that i really needed cash for the weekend i had no option than to wait. My first thought was to apply for an instant ATM card so i could just avoid the long queue and use any available ATM but i was told they don't issue instant card at the branch.After waiting for hours the tellers stopped attending to customers as they claimed no network. the woman whom i presume to be the manager was seated on her chair busy chatting on her tablet without a care on what the customers were going through.it was only after some customers started raising their voices and creating a scene that she stood up and asked the tellers why they werent paying and when they told her no network she went back to her seat and continued whatever she was doing on her tablet.i had to walk up to her to see if there was a way i could be assisted since i was already running late but the manner in which she responded to me was very rude.it got to apoint so many customers had to angrily tear their withdrawal slips and walk out of the branch myself included. Ecobank has never been known as a customer friendly bank but this is the worst i have experienced and the thing is other customers in the bank that very day has no single good opinion of that woman and the branch in general.
Ecobank will soon be a dead ban k if they continue like this as for me first thing on monday morning iam moving my little funds with them to another bank.