Danbatta made this known while speaking to a representative of the Speaker of Lagos State House of Assembly, Right Honorable Mudashiru Obasa, former Minister of Defense, Honorable Ademola Seriki, the top management staff of the NCC and telecom companies as well as other stakeholders in the industry.

The campaign was conceptualized by NCC to amplify the education of the consumer on several initiatives instituted by the Commission to improve the Quality of Service (QoS), to protect and educate the consumer on steps to be taken to redress the challenges of telecom subscription, and thus reiterate the position of the consumer as the preeminent stakeholder of the telecom industry.

NCC’s Executive Commissioner Stakeholder Management, Mr. Sunday Dare, indicated in his remark at the occasion that the drivers of the NCC 2017 Year of the Nigerian Telecom Consumer campaign are the 2442 Do-Not-Disturb Service Code, the 622 toll free complaints line, Quality of Service (QoS), and correcting misrepresentations about Electromagnetic Field (EMF) radiation. These are the areas the campaign programme would focus on.

The highlight of the event was the unveiling of popular female comedian Helen Paul (characterized by a voice that makes her sound as a child) and popular male actor, Ali Nuhu (referred to in the media as the King of Kannywood). They were unveiled as Face of the Nigerian Telecom Consumer.
Danbatta emphasized that the Commission is closely monitoring, tracking and reviewing the Key Performance Indicators (KPIs) of operators and promised that greater efforts would also be put in place to ensure compliance monitoring and enforcement of set standards. He also stated that NCC is guided by the principles of fairness and transparency in the promotion of access to information by all.

read more on http://itedgenews.ng/2017/05/23/danbatta-nigerian-telecom-consumer/